Principal Site Reliability Engineer

at  Splunk

Join us as we pursue our disruptive new vision to make machine data accessible, usable and valuable to everyone. We are a company filled with people who are passionate about our product and seek to deliver the best experience for our customers. At Splunk, we’re committed to our work, customers, having fun and most importantly to each other’s success. Learn more about Splunk careers and how you can become a part of our journey!
You will set up, manage, maintain, and troubleshoot customer-facing systems in the Splunk Cloud Platform. This position is an opportunity to join the team that is responsible for Splunk Cloud’s operational infrastructure and delivery. The candidate should have experience managing deployments and providing strategies in a cloud environment. This is an incredible opportunity to use your existing AWS or GCP cloud experience and technical leadership to drive the growth of our cloud offerings here at Splunk!

REQUIREMENTS:

• Extensive experience as a Linux Systems Administrator supporting enterprise computing platforms and systems
• Splunk administration and architecture design experience
• Deep understanding of Splunk’s Search Processing Language (SPL) is a plus
• Experience with virtualization and or Cloud technologies and infrastructure
• Experience managing systems specifically in one of AWS, GCP, or Azure
• Experience supporting customer-facing multi-tenant infrastructure (SaaS) or similar cloud-related services
• Experience with a coding or scripting language, preferably Python, Golang, or Shell
• Experience with open-source-based systems and tools
• Experience as an occasionally customer-facing engineer
  Splunk is an Equal Opportunity Employer: At Splunk, we believe creating a culture of belonging isn’t just the right thing to do; it’s also the smart thing. We prioritize diversity, equity, inclusion, and belonging to ensure our employees are supported to bring their best, most authentic selves to work where they can thrive. Qualified applicants receive consideration for employment without regard to race, religion, color, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, marital status, age, physical or mental disability or medical condition, genetic information, veteran status, or any other consideration made unlawful by federal, state, or local laws. We consider qualified applicants with criminal histories, consistent with legal requirements.
  Note:

• Manage AWS, GCP, or Azure server/storage deployments, including release process, backup/restore, and HA/DR.
• Enhance the monitoring environment using Splunk Core and Observability products.
• Create and enhance automation processes to improve operational efficiencies.
• Develop tools and automation in Python, Shell, Golang, or similar to monitor system stability and performance. Ensure system availability, reliability, and usability.
• Perform end-to-end administration of Cloud infrastructure, focusing on Linux-based systems.
• Troubleshoot and take ownership of complex problems and resolve high-impacting operational issues.
• Work across the Cloud organization to deliver quality products that delight Splunk’s passionate users.
• Lead groups of tight-knit, super-smart engineers who are building a state-of-the-art, cloud-based environment for massive-scale data processing.
• Mentor and help new engineers to achieve more than they thought possible.
• Occasionally, work directly with customers on challenging issues to speed understanding and resolution, ensuring high customer satisfaction.