Principal Solution Engineer - Data Cloud for Marketing

at  Salesforce

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.
Job Category
Sales
Job Details

REQUIRED EXPERIENCE AND QUALIFICATIONS:

• Experience implementing Digital Transformation strategies and delivering increased success to their customers.
• Track record of solution engineering, consultancy, delivery, or training success for an enterprise software solution organisation.
• Strong background in data, especially marketing data.
• Strong functional knowledge of Salesforce Clouds / Solutions and how Salesforce or Partners implement them.
• Shown oral, written, presentation, and interpersonal communication and relationship skills.
• Shown time management skills in a dynamic team environment.
• Inquisitive, practical, and passionate about technology and sharing knowledge.
• Good at searching out information and experimenting, love to concentrate on a particular topic, and solve puzzles.
• Have a passion for storytelling and bringing customer engagements to life using impactful presentation and solution demonstration content.
• Awareness of the competitive landscape around Data Cloud, CDP and the broader Salesforce ecosystem.
• Willing and able to travel occasionally

PREFERRED QUALIFICATIONS:

• Technical expertise in any of the following technologies: Real-time, Personalisation and Interaction Management (RTIM), Marketing Cloud, Data Cloud, CDP, Data Warehouses and/or Data Lakes
• Deep understanding of the business requirements of customers within multiple industries and being knowledgeable of industry-specific solutions
• A previous history of creating insights from large data models (called Calculated Insights at Salesforce) or other AI/Machine Learning predictions
• A working knowledge of and passion to develop skills across SQL, Machine Learning or AI technologies

• Understand the customer’s needs, and establish the best solution that solves unique challenges
• Convey a deep understanding of the client’s industry and technology as it pertains to Salesforce’s solutions
• Develop and deliver innovative custom solutions, build and present customised demos of Salesforce products including solution concepts to key decision-makers to address their business issues and needs showing business value.
• Participate in all appropriate product, sales, and procedural training and certifications to acquire and maintain the knowledge vital to be effective in the position
• Attain quarterly and annual objectives assigned by management
• Collaborate across Marketing Cloud and Industry aligned Solution Engineering teams to provide deep Data Cloud for Marketing expertise in complex, multi-cloud opportunities across various industries.
• Remain well-informed on the latest innovations in Data Cloud, CDP, and Marketing AI solutions. To create, deliver, and scale thought leadership / POVs off the back of these innovations.
• Build relationships with Solution Engineering, Sales, Technical Architecture and Customer Success (Prof Services) teams and leadership to optimise sales engagement and customer retention for Data Cloud for Marketing.
• Have a strong curiosity about growing your career and participating in our internal training programs and mentorship initiatives.