Principal Technician -NaaS

at  Spektrum

Spektrum have a wide range of exciting opportunities in several global locations.
We are always looking to add great new talent to our team and look forward to hearing from you.
Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

WHO WE ARE SUPPORTING

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO’s member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

• Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO’s communication networks and information systems against cyber threats.
• Command and Control Systems: The NCIA develops and maintains the systems used by NATO’s military commanders to plan and execute operations.
• Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
• Electronic Warfare: The NCIA provides electronic warfare services to support NATO’s mission to detect, deny, and defeat threats to its communication networks.
• Information Management: The NCIA manages NATO’s information technology infrastructure, including its databases, applications, and servers.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO’s communication and information technology capabilities.

ESSENTIAL SKILLS AND EXPERIENCE

• A vocational training at a higher level in a communications related subject;
• Or a higher educational qualification in a communications related subject;
• Or a less formal educational background combined with 8 years’ work experience in the field of Communications Systems Engineering;
• Over 7 years’ experience in Installation and configuration management of digital networks and associated transmission systems to include switching systems in support of data, voice and video transfer ;
• Intermediate knowledge of Logistics procedures to include inventory management, shipping and receiving ;
• Experience in Configuration Management, Change Management and Incident Management processes in an ITIL organization ;
• At least 4 years technician level experience installing information technology related facilities, such as server farms or technical control facilities, including equipment racks, equipment and cabling;
• Proven Experience working within a Data Centre / Reference Facility ;
• Knowledge of bonding and grounding requirements for communications equipment racks ;
• Ability in utilizing power tools such as drills, electric screw drivers, metal cutting / grinding devices ;
• Strong knowledge of UTP, Fibre Optic, Serial and Coaxial cabling standards and limitations;
• Extensive experience utilizing test devices; digital volt meter, Fluke cable tester, Oscilloscope ;
• Proficiency building various customized cabling to include, but not limited to, Cat V / VI network cables, Fiber Optic network cables, serial cables, V.35 cables;
• Experience installing, including cable punchdown, various types of patch panels to include but not limited to Cat V / VI, Fiber Optic ;
• Ability to receive tasks and work independently ;
• Experience at installing and configuring Routers / Switches / Servers;
• Knowledge of network routing and switching technologies;
• Good knowledge of recent technological developments in communication management systems and LAN / WAN environment;
• Good interpersonal skills and the ability to work as part of a team, experience of preparing technical documentation and Standard Operating Procedures ;
• Intermediate knowledge in troubleshooting TCP/IP related issues in a LAN and WAN environment ;
• Practical experience in the implementation, testing and maintenance of modern communications, or information systems in a LAN and WAN environment.

DESIRABLE SKILLS AND EXPERIENCE

• Sound knowledge of communications protocols and practical experience of using diagnostic test equipment;
• Commercial certifications; Fibre Optic, UTP Cabling, PRINCE, MCSA;
• Familiarity with military voice and data systems;
• Experience of preparing technical documentation and Standard Operating Procedures.
• Demonstrable evidence in maintaining knowledge of advances in Information Technology;
• Prior experience of working in an international environment comprising both military and civilian elements;
• Knowledge of NATO responsibilities and organization, including Allied Command Operations and Allied Command Transformation.

Under the direction of the Operations Cell Head, the incumbent will perform the following duties:

• Overall Reference Facility Management - track outbound / inbound equipment and materials to maintain positive accountability;
• Inspect and evaluate equipment and materials to determine disposition;
• Initiate transportation requests for inbound / outbound equipment;
• Receive rack elevation diagrams from engineering staff and complete installation of racks and equipment within NATO andindustry standards;
• Performs changes to the Reference Facility documentation;
• Perform cabling and cable management to maintain a clean and functional environment;
• Directs the work undertaken by the site technicians;
• Update facility and system documentation and engineering drawings;
• Assists the NSII Engineers with coordinating with the facility’s services, standardisation and best practices;
• Creates and maintains of Standard Operating Procedures within the Reference Facility;
• Ensures NSII Teams can performs and configures test scenarios within the NGCS Reference Facility, pertinent to that area; Ensure a common understanding of the available toolsets and method of utilization within the centralised and distributed user base;
• Investigating and proposing long term solutions to encountered equipment and configuration problems;
• Advise Management on reliability and enhancements that are needed. Install and upgrade existing hardware/software