Print & Mail Coordinator

at  Taylor Corporation

Start a new career with us.
Taylor Corporation is a growing, dynamic company with big plans for the future ― and our people. Family owned and proud of it, we power our employees’ potential and strive to create opportunity and security for every member of the team. We’re passionate about our work, we believe there is always a better way, and we’re in this for the long haul.
Ready to build a career? It’s time to look at Taylor.
Your Opportunity: Taylor Corporation is looking for a Production Print & Mail Coordinator!

Your Responsibilities:

• Review order specifications provided from sales/customer service/customer
• Communicate via voice, Zendesk and email to ensure orders are processed correctly
• Resolve order discrepancies with sales/customer service/customer
• Utilize SBA Application to create “Print Ready Images” while ensuring high level of accuracy for all data/images and information provided to Ops Team and Print Facilities
• Data Entry in PJM and local ERP system
• Generate and prepare production work orders for print facility, track completion and update to PJM for billing purposes
• Work closely with CSR, BOS and DEV Team
• Manage and file all documentation
• Perform miscellaneous job-related duties as assigned

Your Shift:

• Monday-Friday 40 Hours per week
• Overtime and weekends as needed during peak Tax Processing Season

You Must Have:

• Good computer skills including experience and ability to quickly learn new software programs
• Ability to work in a face paced environment
• Ability to read and interpret work orders and instructions and interpret numerical data
• Apply common sense understanding to carry out detailed written or oral instructions
• Microsoft Applications: Outlook, Access, Word, Excel
• Ability to communicate and exchange accurate information and ideas so others will understand
• Track and provide status updates at regular intervals
• Utilize and ensure E2E Testing for QA and Prod environments for season launch and as deployments are made

We Would Also Prefer:

• Strong organizational skills, critical thinking for best processes
• Related/relevant experience to position preferred

About Taylor Corporation
One of the largest graphics communications firms in North America, Taylor’s family of companies provide a diverse set of products, services, and technologies addressing the toughest communication challenges. For nearly 50 years, Taylor has been a premier provider of powerful and innovative products, services, and expertise for individuals, businesses, and distributors large and small. Our 10,000+ employees spanning 26 states and seven countries work diligently to create the interactive, printing, and marketing solutions that have helped build some of the world’s more recognizable brands. Everything we do begins with identifying the unique priorities and needs of our customers and creating one-of-a-kind solutions. We offer a comprehensive benefit package including several health plans to choose from, dental, vision, wellness programs, life and disability coverage, flexible spending accounts, health savings accounts, 401(k) plan with company match, paid time off (PTO) and 64 hours of annual holiday pay.
The Employer retains the right to change or assign other duties to this position.
Taylor Corporation is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Taylor Corporation including all partners and affiliates is an Equal Opportunity Employer/Veterans/Disabled

• Review order specifications provided from sales/customer service/customer
• Communicate via voice, Zendesk and email to ensure orders are processed correctly
• Resolve order discrepancies with sales/customer service/customer
• Utilize SBA Application to create “Print Ready Images” while ensuring high level of accuracy for all data/images and information provided to Ops Team and Print Facilities
• Data Entry in PJM and local ERP system
• Generate and prepare production work orders for print facility, track completion and update to PJM for billing purposes
• Work closely with CSR, BOS and DEV Team
• Manage and file all documentation
• Perform miscellaneous job-related duties as assigne