Private Capital - Client Services Manager (h/f)

at  BNP Paribas

PRIVATE CAPITAL - CLIENT SERVICES MANAGER (H/F) (NUMÉRO DE L’EMPLOI : BNPSUC PCCSM)

BNP Paribas Securities Services, a subsidiary of the BNP Paribas group, is one of Europe’s leading providers of custody services for securities.
The Luxembourg branch plays a major part in its operations, offering clients high value-added services extending from custody to securities lending, fund administration, performance measurement and ratings, and bond issuance services.
To support its current growth, BNP Paribas Securities Services is looking for a:

EDUCATION:

Bachelor / Master Degree
Experience of working in a customer-facing role
Knowledge of the Private Capital products and services
Professional Experience: Experimented private equity (2-5 years)
Behavioural Skills:
Ability to collaborate / Teamwork
Attention to detail / rigor
Organizational skills
Adaptability
Ability to deliver / Results driven
Active listening
Communication skills - oral & written
Client focused
Critical thinking
Proactivity

TRANSVERSAL SKILLS :

Ability to understand, explain and support change
Analytical Ability
Ability to anticipate business / strategic evolution
Ability to inspire others & generate people’s commitment
Ability to develop others & improve their skills
Ability to set up relevant performance indicators
Ability to conduct a negociation

TECHNICAL SKILLS :

Analytical skills to review and to analyse any documents
Communication skills s to be able to express her/his messages, both oral and written, in a clear way
Organisation skills: able to manage her/his day-to-day and priorities
Accuracy:
a.precision and attention to details
b.to respect tight deadlines
c.to follow to-do lists
5.Client focus: ensure to satisfy client’s needs within deadlines
6.Escalation:
a.to ask for assistance when needed
b.to refer issues to the appropriate person(s)
Ability to learn by adjusting practices following newly acquired knowledge

Please refer the Job description for details