Problem Manager

at  Kamstrup

Are you motivated by uncovering new improvement opportunities and solving complex challenges? Do you like to gather new knowledge and delve into the nuances of solutions? Would you like to solve some of the complex issues across technologies and business units within a rapidly developing and green company?

PERSONALITY MATTERS

As a person, you are a proactive initiator focused on troubleshooting and solving problems, and you hold a high regard for the process of solving complex tasks. You have a critical yet creative approach to problem solving which provides you with the ability to find the solution hidden in the details. You thrive in the dynamic interplay of independent problem-solving and collaborative teamwork, while you seamlessly lead cross-functional teams through challenges. Continuous improvement is second nature to you, and you’re always seeking ways to optimize processes and anticipate future issues.
We imagine that you have worked in a similar role with hands-on experience with project management and RCA. Moreover, you have a strong understanding of ITIL and corporate processes, providing you with the ability to navigate in industry-standard frameworks, best practices as well as IT infrastructure landscapes. It is considered an advantage if you have experience in IT Operations organization, and working with Microsoft Azure.
It is a requirement that you master English at a high level – both orally and written. Danish is considered an advantage.

• Identifying and solving issues within Kamstrup solutions, and leveraging the knowledge to implement corrective actions
• Conducting trend analyses to identify emerging patterns and areas of improvement
• Documenting incidents and problem-resolution activities to facilitate knowledge-sharing and increase process transparency
• Facilitating a global mindset by sharing valuable insights and learnings with colleagues around the worl