Process Admin Technician

at  Diligenta

Peterborough, England, United Kingdom -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate01 Sep, 2024Not Specified01 Jun, 20242 year(s) or aboveMicrosoft Word,Product Knowledge,Legislation,It,Business Systems,CalculationsNoNo
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Description:

THE OPPORTUNITY

  • Act as a key contact point/subject matter expert for product, process and system enquiries.
  • To deal with process referrals in line with the agreed SLA’s.
  • To measure and improve the quality of the customer experience being provided..
  • To develop and deliver process / product / system training when required.
  • Use skills, knowledge and experience to handle and process customer service requests

Responsibilities:

Please refer the Job description for details


REQUIREMENT SUMMARY

Min:2.0Max:7.0 year(s)

Outsourcing/Offshoring

Banking / Insurance

Customer Service

Graduate

Proficient

1

Peterborough, United Kingdom