Process Analyst

at  DFP Recruitment Services

ABOUT THE OPPORTUNITY:

Are you experienced in hardware and software applications, with a knack for troubleshooting and innovative problem-solving? Our client, the world’s largest publicly traded international oil and gas company, is seeking a skilled Process Analyst to join their information technology department. As an industry leader in energy and upstream petroleum, this is a rare opportunity to contribute your expertise to a dynamic team.

ABOUT YOU:

If you’re a problem-solving whiz with a passion for information technology, this role is for you. We’re looking for someone with:

• Strong analytical and problem-solving skills.
• Advanced proficiency in Microsoft Excel.
• Demonstrated experience in IT-related positions.
• Excellent communication skills, both written and verbal.
• The ability to gather, evaluate, and process information effectively.
• Experience liaising with stakeholders and setting priorities independently.

This role calls for a senior Process Analyst capable of handling tasks of high complexity. You’ll have the opportunity to manage and train team members while leading projects. Key responsibilities include:

• Assisting in the development of Business Solutions, covering infrastructure and end-user computing.
• Delivering training in tools such as SharePoint, MS Office, and DocuSign.
• Providing feedback for continuous improvement of processes and procedures.
• Supporting business locations across Australia.
• Troubleshooting hardware and software issues as part of the IT team.
• Supporting collaboration technologies like Skype and Zoom.
• Staying updated on new technologies and maintaining system protocols

If you’re a problem-solving whiz with a passion for information technology, this role is for you. We’re looking for someone with:

• Strong analytical and problem-solving skills.
• Advanced proficiency in Microsoft Excel.
• Demonstrated experience in IT-related positions.
• Excellent communication skills, both written and verbal.
• The ability to gather, evaluate, and process information effectively.
• Experience liaising with stakeholders and setting priorities independently