Process and Systems Automation Officer

at  CIIT College of Arts Technology

Want to help make a difference?
CIIT seeks to revolutionize Philippine education by putting industry-based + student-centered learning + affordable in the same sentence. We are looking for awesome people with a passion for sharing knowledge and empowering others to turn their own passions into a career. It also means working with others who have similar goals, a team with a shared desire to innovate in the education space, and non-traditional management that is committed to pushing boundaries in order to close the skill gap between education and industry. Help us in building the future of Philippine Education.

QUALIFICATIONS:

• Graduate of any Information Technology, Information Systems, Computer Science or any other Technology related courses
• At least 2 - 3 years of related experience in working with business process management and optimization
• Experience in backend development, process improvement, systems analysis and process documentation
• Knowledge in API, systems integration, automation solutions and project management
• Familiarity with project management styles end execution
• Strong relationship – customer service, building and communication skills
• Strong critical thinking and problem solving skills
• Excellent command of the English Language (both written and verbal)
• Ability to handle sensitive and confidential information appropriately and with discretion
• Ability to work around new technological advancements is an advantage

• Analyze processes, workflows, and systems, identifying areas for improvement and automation.
• Collaborate with stakeholders to understand business requirements, pain points, and system performance.
• Create and maintain documentation for automation processes, workflows, and system configurations.
• Develop automation solutions using appropriate productivity or low-code tools such as Airtable
• Create and maintain documentation for automation processes, workflows, and system configurations.
• Continuously assess and enhance existing automation processes and systems to drive efficiency gains and operational improvements.
• Stay up-to-date with industry trends, deliver training, and conduct knowledge-sharing sessions on automation best practices.
• Conduct bi-monthly reporting of process and automation status to the department manager
• Conduct month end end-user meetings and automation reporting