Process Engineering Specialist II

at  Purolator

DESCRIPTION

Reporting to the Manager Process Engineering – First & Last Mile the Process Specialist II role is responsible for leading process and performance excellence programs within the First and Last Mile operations umbrella. Key areas of responsibilities include;

• Ensure the First and Last Mile policies and procedures are designed to comply with internal and external business requirements
• Provide governance within the Business Process Framework to ensure that all processes associated with the First and Last Mile perform within set guidelines and achieve customer expectations
• Oversee tasks with multiple groups ensuring departmental alignment on Terminal Excellence projects and initiatives

EXPERIENCE

• Minimum of 4 years of relevant work experience in a high availability Transportation/Supply Chain/ Network Logistics operation. Experience within the Courier First and Last Mile considered an asset
• Experience with transportation processes and standard operating procedures

EDUCATION

• Degree in Industrial Engineering/BS degree in Engineering graduate considered and asset
• Lean/Six Sigma training (Green Belt or above is preferred)

SKILLS

• Advanced technical skills
• Analytical thinker
• Strong leadership, project and time management skills with the ability to prioritize multiple projects in an agile approach
• Problem solver and strategic thinker with a strong work ethic and ability to work independently in a fast-paced environment
• Ability to work with a high degree of detail and accuracy constantly meeting deadlines
• Strong written and oral communications skills. Bilingual (English/French) considered an asset
• Knowledge in MS applications (i.e. Excel, Word, Outlook, PowerPoint, Project)
• Experience with UAT and JIRA

RESPONSIBILITIES

• Lead and coordinate the evaluation of processes, systems and technology impacting operations as per the approved business requirement
• Develop routines and best practices to ensure quality and performance
• Ensure processes comply with safety and quality standards
• Meet with operations managers to assess existing processes. Document voice of customer and assess requirements for first and last mile
• Lead and manage the exploration of process improvement strategies, documentation, data collection, defect management, and take to market activities within the first last mile
• Work with the Process Manager – FLM to execute deliverables assigned to complete the project scope on time and within budget
• Lead and conduct lessons learned exercises for continuous improvement of associated standardized processes
• Provide the Process Manager with process documents and standard operating procedures
• Develop job aids and reference materials
• Communicate and update project status and activities to all stakeholders
• Provide training and monitoring support to operations for system upgrades

Reporting to the Manager Process Engineering – First & Last Mile the Process Specialist II role is responsible for leading process and performance excellence programs within the First and Last Mile operations umbrella. Key areas of responsibilities include;

• Ensure the First and Last Mile policies and procedures are designed to comply with internal and external business requirements
• Provide governance within the Business Process Framework to ensure that all processes associated with the First and Last Mile perform within set guidelines and achieve customer expectations
• Oversee tasks with multiple groups ensuring departmental alignment on Terminal Excellence projects and initiative