Product Analyst - Fintech

at  mkopa

WORKING AS A PRODUCT ANALYST WITHIN OUR FINTECH GROUP OFFERS THE CHANCE TO COLLABORATE WITH COLLEAGUES BASED IN EUROPE AND AFRICA SOLVING REAL WORLD PROBLEMS THAT HAVE A HUGE SCALE OF SOCIAL IMPACT ACROSS AFRICA.

Are you looking for an opportunity to work in a company where progress and humility are valued as highly as technical excellence?
At M-KOPA we use the latest technologies and tools to build fantastic customer experiences with a socially and environmentally conscious mission that echoes throughout the organisation.

WHAT DOES DAY-TO-DAY LOOK LIKE AND HOW DO YOUR SKILLS COMPARE?

• Customer Segmentation – Lead on quantitative analysis to refine our customer segmentation and to test hypotheses about our customers’ behaviour and how they interact with our products.
• Data-Driven Experiments - Collaborate with product managers and user researchers to formulate well designed product experiments or A/B tests on how we could drive desired outcomes around adoption, retention and engagement with our digital financial services products.
• Analytics & Machine Learning - Partner with analytics engineers and data scientists to continuously up-level our data capabilities and ML models, ensuring we have the data required to drive fast feedback loops between initiatives and results.
• Insights - Deliver insightful presentations that help shape commercial decisions in our FinTech group.
• Problem Solving - Research and advise on complex business problems that affect our repayment cycles and customer retention.
  We have a data-driven approach to the incremental improvements of our products and services with a focus towards excellence.
  We foster a very low-ego environment at M-KOPA, a place where diversity, innovation and collaboration sit comfortably with commercial growth and social impact. Our teams prize psychological safety above everything.

Please refer the Job description for details