Product Analyst

at  Global Payments Inc

Product Analyst
Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

ABOUT US

Through local expertise and global scale, we at Global Payments Oceania deliver market-leading technology solutions through five regional sub-brands - Eway, Ezidebit , Sentral, Pigeonhole Software and Storman.
Collectively, these brands are anchored by Global Payments, a world leader in payments and software solutions and a Fortune 500® brand with a worldwide footprint to accelerate our customers’ full potential.
As pioneers within the Australia and New Zealand payments landscape, Eway is a leading business-to-business ecommerce provider and Ezidebit a digital recurring business-to-consumer payments.

As a Product Analyst at Global Payments , you’ll be at the forefront of innovation, working with cutting-edge technology and collaborating closely with business stakeholders to deliver exceptional product experiences.

Working in an agile environment you will also:

• Engage with stakeholders across Global Payments, to gather business requirements and to identify opportunities for process improvement;
• Conduct in-depth analysis of product performance, user behaviour, and market trends to drive strategic decision-making.
• Collaborate cross-functionally with product managers, product owners and developers to optimise product features and user experience;
• Develop current and future state processes related to the end-to-end customer experience in partnership with business stakeholders;
• Utilise data-driven approaches to identify opportunities for product enhancement, new feature development, and growth initiatives;
• Present findings and recommendations to stakeholders at all levels, influencing product roadmap and business strategies.