Product and Illustration specialist

at  Manulife

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.

WHAT YOU’LL DO:

As a member of the Product illustration team, you will provide product illustrations to insurance advisors to help them provide ongoing support our life insurance clients. Many insurance products are sensitive to interest rates or have adjustable features. Illustrations contain valuable information that allows advisors to show a policy’s progress over time, evaluate the impact of certain changes, and determine funding levels required to ensure their client’s insurance needs continue to be met.

RESPONSIBILITIES

• You will be responsible to provide illustrations to internal business units as well as external requests from insurance advisors and clients, using various tools.
• You will answer/clarify technical product questions or questions about the values on illustrations and why they may have changed.
• You will multi-task between creating illustrations/quotes, responding to e-mail queries and assisting on ad-hoc requests, as necessary.Participate in projects and user acceptance testing as required.