Product Application Specialist

at  Caterpillar

BASIC QUALIFICATIONS:

• Relationship Management skills and the ability to execute through a team of Caterpillar, Dealer, and Customer personnel.
• Effective Communication – both written and verbal – that range from operational and technical discussions to Dealer Principal and Executive presentations.
• Fluent knowledge of English, and European languages (German, French, Italian, Spanish) will be an additional advantage.

• Act as the subject matter expert for the field team and dealers for the overall Cat Grade portfolio (machine and digital platform).
• Develop and provide training to regional specific situations. Deliver training about the overall Cat Grade solution, installation, machine operation, digital platform, basic trouble shooting, 3d digital platform and offering to Cat internal and dealer organizations.
• Support internal partners, dealers and customers with the on-site installation, calibration, commissioning, operation and basic trouble shooting of the 2D / 3D grade systems, including digital platforms, infrastructure & digital terrain models if applicable.
• Support Go-To-Market execution of Cat Grade in the region and specific dealer initiatives as part of their Technology growth plans.
• Work with the technology and machine product marketing and sales team to understand the competitive battlefield, taking a global perspective in feeding the ‘voice of customer’ back into the organization & engineering teams as Functional Requirements to support future NPI (New Product Introduction) programs.