Product Area Lead, In-Life Management, Mortgages

at  ING Group

INTERNAL SECONDMENT OPPORTUNITY!

Our Mortgages Tribe is responsible for driving the end to end performance of the mortgages business through development of a clear strategy, and working collaboratively with all areas of the business to drive cross functional execution of this strategy.
We’re looking for an experienced Mortgages specialist to join as a ‘Product Area Lead, In-Life Management, Mortgages’ & be part of the Mortgages leadership team within the Retail Bank in a 6 month Secondment Opportunity! This role will be accountable for our Mortgage product strategy and execution; working closely with customers and business partners to design and build customer centric products, lead our sustainability agenda, and manage risk.

• Lead the Mortgage product strategy; maintaining, designing and building market leading products that deliver customer centric features, benefits and capabilities
• Manage product governance requirements including issue and incident management and remediation
• Manage key product changes such as changes to interest rates, fees, promotions, and terms and conditions.
• Support the development and implementation of product simplification and legacy product strategies
• Lead a team of professionals with deep expertise to achieve the growth aspirations of the tribe, whilst developing their careers, and supporting a strong “orange” culture of can-do and collaboration
• Lead agile delivery of continuous improvement in our technology and processes