Product Design Engineer

at  Matrix Recruitment Group

WHAT YOU NEED TO KNOW

Matrix Recruitment are seeking to recruit a- Product Design Engineer for our client, based in Kilkenny City.

YOUR NEW JOB

Key duties & responsibilities:

• Advising Customers: Helping customers choose custom options from the available range.
• Administrative Tasks: Handling emails, entering data in Excel, managing ongoing projects.
• Coordinating Installations: Sending quotes and drawings for approval, ordering materials, scheduling installation dates, and coordinating deliveries.
• Supporting Fitters and Retailers: Assisting with missing information, resolving issues, and providing technical support.
• Aftercare: Resolving any product issues or providing spare parts as needed.
• Design Consultation: Discussing new design requests with customers over the phone to find solutions.
• Drawing: Creating detailed drawings using CAD or Solidworks for layouts, production, and labelling.
• Technical Support: Helping warehouse staff with production-related questions.
• Problem-Solving: Using visual and spatial skills to resolve technical issues.

What are we looking for?

• Background in engineering, construction, or technical fields.
• At least 2 years’ experience in a product design role with customer service facing.
• Strong CAD & Solidworks experience.
• IT Skill- MS Office suite.
• Strong verbal and written communication.
• Innovative & able to take ownership of tasks.
• Highly organized and capable of working in a fast-paced environment.

Apply for this job now by emailing your WORD formatted CV to Patricia.

Key duties & responsibilities:

• Advising Customers: Helping customers choose custom options from the available range.
• Administrative Tasks: Handling emails, entering data in Excel, managing ongoing projects.
• Coordinating Installations: Sending quotes and drawings for approval, ordering materials, scheduling installation dates, and coordinating deliveries.
• Supporting Fitters and Retailers: Assisting with missing information, resolving issues, and providing technical support.
• Aftercare: Resolving any product issues or providing spare parts as needed.
• Design Consultation: Discussing new design requests with customers over the phone to find solutions.
• Drawing: Creating detailed drawings using CAD or Solidworks for layouts, production, and labelling.
• Technical Support: Helping warehouse staff with production-related questions.
• Problem-Solving: Using visual and spatial skills to resolve technical issues