Product Designer

at  Global Payments

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

ABOUT US

Through local expertise and global scale, we at Global Payments Oceania deliver market-leading technology solutions through five regional sub-brands — Eway, Ezidebit , Sentral, Pigeonhole Software and Storman.
Collectively, these brands are anchored by Global Payments, a world leader in payments and software solutions and a Fortune 500® brand with a worldwide footprint to accelerate our customers’ full potential.
As pioneers within the Australia and New Zealand payments landscape, Eway is a leading business-to-business ecommerce provider and Ezidebit a digital recurring business-to-consumer payments.

As an integral part of our Product & Marketing team, deeply involved throughout the product development lifecycle, you will be responsible for creating intuitive and engaging user experiences across our range of digital products.
Working hand-in-hand with Product & Technology , you’ll play a pivotal role in leveraging and enriching our design system to ensure a seamless integration of core design elements.

Your responsibilities will include:

• Developing a deep understanding of our target market, buyers and users and their customer journeys, how and why they use our products, using core UX activities;
• Creating relevant interactive designs artifacts: personas, wireframes, prototypes, and user flows to explore and communicate design concepts and address customer pain points, needs and desire;
• Developing and evolving mockups to the right level of fidelity (including high-fidelity) using industry-standard tools;
• In collaboration with the global design team, evolving and expanding our design system to improve the design and development workflow;
• Conducting and analysing user research to gather insights that inform design decisions (iterate and improve UX);
• Identifying opportunities for improving UI/UX across products and propose solutions that balance user needs, business goals and technological capabilities.