Product Designer

at  ReadyTech Group

ABOUT US:

Making a meaningful difference with mission-critical software that empowers communities to thrive.
ReadyTech is more than just a one-trick pony playing in one market with one product, or one customer. We re-imagine, design, develop and deliver technology to solve our customer’s diverse problems – supporting multiple businesses across a variety of markets to be ready for anything.
We’re an ASX-listed company which means we are stable, have a strong track record of sustainable growth and have a significant number of long-term customers. So, what does this mean for you? It means we can offer you an experience that will push you to be your best, provide career-building challenges, and that will offer you numerous growth opportunities that can’t be found in any other company.
It’s an inclusive environment where there is no place for politics, where we get our heads together to solve the problems that really matter to our customers, and where we always stay focused on our north star – the communities we serve, and society at large.
Using your expertise, you will assist with scope requirements, field design documentation, and change request testing. You will also act as an “expert” product resource for customers and will be expected to communicate and prioritise customer requirements to other areas of the business. A focal point of your role involves optimising overall efficiency and performance by identifying opportunities to enhance internal processes.

EXPERIENCE REQUIRED:

• User experience
• UX Design
• Rapid design iteration
• Design thinking
• User research
• Creative problem solving and systems thinking
• Understanding FE & BE development technologies
• Design guideline & patterns
• 3+ years of experience as a Product Designer or similar
• Evidenced experience working on complex systems and services
• Strong portfolio demonstrating expertise in user experience, interaction, and visual design
• Proficiency in design tools like Sketch, Figma, Adobe Creative Suite, or similar
• Solid understanding of user-centred design principles, usability, and accessibility standards.
• Experience working in a product trio, sharing responsibility and accountability for your squad’s outcome and being the arbiter for the desirability lens on the product experience.
• Experience conducting user research, including interviews, surveys, and usability testing.
• Ability to collaborate effectively with cross-functional teams and communicate design decisions and rationale.
• Knowledge of front-end development technologies and their impact on design feasibility.
• [Desirable] Experience working on projects building integrations into products
• [Desirable] Education sector, including edtech products

ReadyTech is seeking a talented, experienced Product Designer to join our team. You will play a vital role in shaping the user experience and visual design of our Cloud SaaS education product, JR Plus. You will work closely with the Product Manager and Lead Engineer of your squad, to deliver on the outcomes given to your squad from the product roadmap. This is an exciting opportunity, as through this work, you will contribute to the future direction of our education solutions and how ReadyTech builds and evolves its products.
You will contribute to our goal of placing customers at the heart of our Student Management Systems. You will apply a user-centred design approach and create designs that cater to a diverse range of customers and clients, including small startups and large enterprises, as well as various users of our products.
As an integral part of the product team, your primary objective will be to simplify the complexity associated with an education provider running their courses through our flagship SaaS product. You will be responsible for overseeing product design process within your squad, working closely with your product trio to deliver on outcomes and solve user problems.
Additionally, you will play a significant role in shaping the vision for an enhanced user experience and a centralized design system. Working closely with the teams, you will collaborate on defining the future of our product and executing on these improvements within the product, via your squad.