Product Development Manager

at  EU Holidays Pte Ltd

REQUIREMENTS:

• Minimum 2 years in travel industry; experience with product management, contracting and pricing required
• Undergraduate degree or equivalent experience in travel industry
• Advanced analytical skills with demonstrated ability to work through the development of complex business solutions
• Familiarity with MS Office – Excel, Words & PowerPoint
• Strong communicator, both written and verbal, with the ability to direct the actions of others
• Must be flexible and responsive to changing priorities while working under pressure to meet immediate datelines
• Collaborative nature with the ability to interact with a variety of staff from all levels, including heavy interaction with executive team
• Willingness to travel occasionally for trade shows, product contracting, planning and destination familiarisation
• Able to start work immediately or in short notice.
• Must be able to speak and write English, Chinese, Mandarin

Able to work independently

• GDS knowledge is preferred
• Sabre reservation system
• OB reservation system

• Product Planning, Contracting & Portfolio Management
• Proactively plan, develop, own and manage tours through the product lifecycle while remaining in line with business time scales
• Negotiate contract rates and terms: hotels, tour operators and special offers, while remaining in compliance with other relevant regulations
• Manage and maintain tour operators’ relationships along with contract administration
• Collaborate with Marketing department to define product marketing budget plan
• Collaborate closely with Marketing department for brochures and collateral production
• Provide tour set-up for OB system
• Write and maintain accuracy of appealing tour itinerary descriptions
• Pricing & Business Performance Management
• Manage tour pricing and set costs, by analysing performance, market influences and budget requirements; define assumptions and propose selling prices

Closely monitor sales against budget and pace by using available data sources and reports

• Manage planned promotions, discounts and tactical activities, by working closely with Marketing department to drive sales with focus on achieving budgeted tour load factors
• Manage tour capacity and inventory
• Continuously develop recommendations and implement initiatives that improve product profit and loss
• Quality Assurance & Product Expertise
• Collaborate with Tour Operations department to define operational delivery standards
• Assist with vendor performance management, as needed
• Provide trainings for counter staff on tour products and destinations