Product Graduate Trainee

at  Xapo Bank

WORK FROM ANYWHERE, IMPACT EVERYWHERE

We’re a fully distributed team of over 130 talented people that work remotely from 40+ countries around the world. We work hard, think globally, and inspire each other to learn and grow.
We are committed to changing the way things are done. To achieve that, we search the world for the best people for the job. This is how we are transforming the world of digital banking.
Our team is worldwide, our capacity for innovation, limitless.

ABOUT US

Xapo Bank has been at the forefront of Bitcoin innovation for over a decade. We started by mastering Bitcoin custody, earning the reputation as the ‘Fort Knox of Bitcoin.’ As the industry evolved, so did we. Today, we empower people globally to use their Bitcoin securely, providing unparalleled growth opportunities.
We believe that Bitcoin will do for money, what the internet did for information. Our goal is to provide a bridge between digital assets and traditional financial services.
Xapo Bank is the first product of its kind: a platform that bridges the gap between crypto and traditional banking services. Headquartered in Gibraltar, we are regulated and licenced bank and in addition, Xapo VASP is regulated and authorised as a Distributed Ledger Technology Provider to provide crypto services.
Diversity is at the core of our identity. We are a global, fully distributed team of over 140 dedicated professionals—Xapiens, as we call ourselves—working remotely across more than 40 countries. Our mission is to recruit the finest talent worldwide to realise our dream of changing the conventional ways of banking.

POSITION OVERVIEW

As a Graduate Trainee within the product team of Xapo bank, you will play a meaningful role in assisting the how our product will bridge the traditional fiat banking world with the rapidly evolving landscape of Bitcoin and cryptocurrency. This role offers an exciting opportunity for recent graduates to gain hands-on experience in an exciting fintech startup. You will work closely with senior product managers and cross-functional teams to support the entire product lifecycle, from ideation to launch and ongoing optimization.

SKILLS NEEDED

• Bachelor’s degree.
• Strong interest in fintech, blockchain technology, and cryptocurrency markets.
• Excellent analytical, problem-solving, and critical thinking skills.
• Strong communication and interpersonal skills, with the ability to collaborate effectively in a global, multicultural environment.
• Detail-oriented with strong organizational and project management abilities.
• Prior internship or work experience in fintech, crypto, banking, product management, or related fields is a plus.

OTHER REQUIREMENTS

• A dedicated workspace.
• A reliable internet connection with the fastest speed possible in your area.
• Devices and other essential equipment that meet minimal technical specifications.
• Alignment with Our Values and the Xapo Values-Driven Leadership principles.

RESPONSIBILITIES

• Market Research and Analysis: Among other things, conduct deep-dive analyses into market trends and customer behaviour to uncover opportunities for product innovation.
• Product Development Support: Collaborate with product owners and managers and cross-functional teams to assist in the development of new fintech products that bridge banking and Bitcoin. Contribute to product requirements documentation, user stories, and feature prioritization.
• Product Testing and Quality Assurance: Support the testing and quality assurance processes for new product releases and feature updates, ensuring we meet the highest standards of performance, security, and reliability.
• Performance Monitoring and Analysis: Monitor the performance of Xapo’s product suite. Analyze key performance indicators (KPIs), user engagement metrics, and feedback to identify areas for improvement and optimization.
• Customer Engagement and Support: Collaborate with customer support teams to address inquiries, feedback, and issues related to fintech products and services. Develop customer communication materials and FAQs that help Xapo’s customers understand its offering.
• Cross-Functional Collaboration: Work closely with cross-functional teams, including marketing, sales, legal, compliance, and risk management to ensure successful product launches.
• Professional Development: Gain expansive knowledge and skills in fintech, blockchain technology, cryptocurrency markets, and product management.