Product Manager 2 - TurboTax Live Full Service

at  Intuit

OVERVIEW

Full Service is the premium service offering within TurboTax. It is a transformative experience that reimagines how an expert prepares and files taxes for a customer virtually, and gets their taxes done with complete confidence and max refund guaranteed. Customers love this offering - we are making a significant investment to grow it quickly and disrupt the market.

As a Product Manager 2 for a 2-sided service offering, you need to gain comprehensive understanding of how people, processes and technology interact and connect with one another. You will be a part of a cross functional team to identify customer needs and pain points, create the transformative service experience and translate them into actionable development plans - create concepts, prototype solutions, measure, iterate and manage end of end feature roll out and analysis, efficiently scale with speed and high quality.