Product Manager

at  Canadian Fiber Optics

QUALIFICATIONS & SKILLS:

• Bachelor’s degree in computer science, Information Technology, Business Administration, or related field. MBA or relevant advanced degree preferred.
• Proven experience (X years) as an IT Product Manager or similar role in the IT industry.
• Strong understanding of software development methodologies (Agile, Scrum, etc.) and product management best practices.
• Excellent analytical, problem-solving, and decision-making skills.
• Strong leadership and team collaboration skills with the ability to work effectively in a cross-functional team environment.
• Excellent communication and presentation skills with the ability to influence stakeholders at all levels.
• Experience with project management tools, product management software, and CRM systems.

OTHER REQUIREMENTS:

• This is a full-time position (40 Hrs/week)

• Drive the execution of all processes in the product lifecycle, including product and market research, competitor analysis, planning, positioning, requirements and roadmap development, and product launch.
• Partner with the content owners to ensure proper documentation (launch forms etc.) are in place and updated regularly reflecting any changes.
• Ensuring ample operational processes and supporting documentation is in place for the Operations team to properly provide excellent customer support.
• Translate product strategy into detailed requirements for prototyping and final development by engineering and operations teams.
• Create product strategy documents that describe business cases, high-level use cases, technical requirements, revenue, and ROI.
• Analyze market data to develop sales strategies and define product objectives for effective marketing communications.
• Work closely with the regulator to ensure all regulatory requirements are met and reported properly.
• Collaborate closely with engineering, operations, marketing, and sales teams in the product development, QA, and release of products, and balance resources to ensure success for the entire organization.
• Review usage statistics and analytical data from existing subscriber base to tweak product offerings for improving customer experience