Product Manager - Enterprise Inventory Management

at  Live Nation

Job Summary:
JOB DESCRIPTION - Product Manager, Enterprise Inventory Movement
Division: Ticketmaster Global Enterprise
Line Manager: Sr. Director, Product Management
Contract Terms: Permanent

WHAT YOU NEED TO KNOW

• 2 + years of relevant software development experience in a product owner , business analyst or product operations role .
• Expertise using or building B2B, eCommerce, SaaS or Enterprise design solutions
• Experience improving user experiences and advocating for change
• Excellent presentation, interpersonal and written communication skills in English .
• Ability and willingness to work with geographically distributed teams is highly desired
• Solid quantitative data analysis, critical thinking skills, and an ability to spot trends and derive a strategy from raw data
• Ability to juggle and prioritize multiple projects simultaneously in a fast-paced , agile development environment
• Highly empathetic with ability to collaborate across a diverse group of technical and non-technical stakeholders to simplify concepts and identify highest value targets
• Knowledge of agile software development practices
• Ability to travel up to 10 % (North America)

Assets:

• Experience in ticketing, live events, event management, hospitality or related industries
• Excellent verbal and written communication skills in French

HIRING PRACTICES

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Ticketmaster recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Ticketmaster may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.

• Perform business analysis, competitive research and client interviews to understand the needs, concerns and aspirations of Ticketmaster’s enterprise clients and their inventory distribution partners
• Distill business requirements into clear, actionable and well-prioritized epics, user stories, wireframes and other development artifacts needed by design and engineering
• Improve and execute on the roadmap for our bulk inventory distribution toolset
• Work with your team to develop and maintain a project-specific prioritization framework to systematize collaborative bandwidth allocation decisions and contribute to the ever-increasing velocity of your team
• Triage incoming issues and feature requests. Monitor and contribute to the swift resolution of major incidents involving your products/features.
• Perform User Acceptance tests prior to release to ensure that customer and business needs are being satisfied throughout the product lifecycle
• Analyze and report on the performance of features in production, reflecting on successes and identifying areas for continuous improvement
• Be the internal and external champion and subject matter expert for your products and their associated features, communicating your team’s status and roadmap to stakeholders and customers