Product Manager - Identity & Access Management

at  AlphaSense

ABOUT ALPHASENSE

AlphaSense is a market intelligence platform used by the world’s leading companies and financial institutions. Since 2011, our AI-based technology has helped professionals make smarter business decisions by delivering insights from an extensive universe of public and private content – including company filings, event transcripts, news, trade journals, and equity research. Our platform is trusted by over 3,500 enterprise customers, including a majority of the S&P 500. Headquartered in New York City, AlphaSense employs over 1,200 people across offices in the U.S., U.K., Finland, India, and Singapore. For more information, please visit www.alpha-sense.com.

THE ROLE

We’re looking for an experienced Product Manager to help drive the vision, strategy, and roadmap for our Identity & Access Management team. As AlphaSense continues to scale towards millions of users, we need a strategic leader with deep identity access management experience to build upon our user management foundation for scalable user access and exponential growth. You will be expected to leverage data to influence the definition and prioritization of enhancements and new feature development. You will work closely with UX, Engineering, Marketing, & Sales to launch best-in-class user experiences to ensure we continue to accelerate the delivery of key insights to AlphaSense users.

WHAT YOU’LL DO

• Strategic Leadership: Lead the formulation and execution of user access & identity management strategies for AlphaSense, ensuring the alignment with organizational objectives and customer needs
• Information Architecture and User Research: Conduct and oversee comprehensive user research and usability studies, translating intricate insights into actionable experience enhancements, information architecture, and design systems
• Innovative Experience Mapping: Develop advanced user personas, sophisticated journey maps, and innovative experience maps, focusing on highlighting the nuances of user management & authentication workflows. Utilize, develop, and standardize journey mapping methods
• Collaboration & Implementation: Work with close collaboration with UX/UI designers to translate strategic recommendations into user-centric design solutions for AlphaSense users
• Performance Metrics & Optimization: Define, monitor, and optimize high-level performance metrics on our platform, ensuring continuous enhancement of user engagement and satisfaction
• Competitive Analysis: Lead competitive analysis of industry-standard IDP experiences, identifying industry trends and deriving insights to shape strategic recommendations and elevate AlphaSense’s user experience for access management
• Stakeholder Communication: Effectively communicate intricate strategies, research insights, and design rationales to executive stakeholders and influence organizational decision-making