Product Manager, Paper & Low Value Collections, Global Payments Solutions

at  Bank of America

JOB DESCRIPTION:

Job Title: Product Manager, Payments & Receivables, Paper & Low Value Collections
Corporate Title: Vice President
Location: London

SKILLS THAT WILL HELP:

• Product Design and Development
• Project Management
• Innovative Thinking
• Process Management

ROLE DESCRIPTION:

The Global Payments Solutions business is a leading provider of treasury and cash management solutions, with 100,000 +clients globally, spanning across all segments and industries, from middle-market businesses to the world’s largest corporate and financial institutions. We are dedicated to turning technology advances into treasury solutions for our clients globally - across all segments and industries. We are looking for highly motivated, self-starters who can advocate for our clients in providing liquidity management, payments and receipts, trade and supply chain finance, FX and commercial card services, by complementing high tech with a personalized touch. Challenge the status quo and influence peers with diverse points of view. Forward thinkers with ability to see what’s next in treasury management.

The Product Management team is at the heart of our business, with responsibility for P&L, risk management and product development. The EMEA team is based in London, with additional and growing presence in key markets in the region. A role has arisen to support low value and paper collections within the Payments and Receipts team. This opportunity offers autonomy for a product manager to own and set direction for this key part of the Payments product set, and to interact with a wide range of stakeholders at different levels, including sales, technology, operations, and risk and control functions. The working environment is dynamic, collaborative and innovative, and offers exciting scope for career progression. The individual will be responsible for end-to-end oversight of their product, encompassing:

• Oversight of P&L- setting targets and accountability for revenue and profitability, pricing strategy etc
• Detailed understanding of product functionality, competitive landscape and market trends
• Ability to influence product strategy- drive enhanced capability and improved operational processes and efficiency.
• Manage risk- KRI monitoring, identifying and remediating issues, regulatory change.
• Support to sales on client engagement
• Opportunity to support broader initiatives for the Product Management organisation.

RESPONSIBILITIES:

• Manage all aspects of underlying technology infrastructure and external partners and utilities associated with Payments, e.g. BACS, Direct Debit, Correspondent banks, vendors
• Regular reporting on volumes, issue management, project progress
• On point for internal audit and risk reviews, scheme rule or regulatory change (impact assessment and implementation)
• On point for queries from clients and sales teams, either relation to issues or in support of new business.
• Close engagement with operations to promote streamlined processes.
• Close collaboration with other product managers in subject matter areas, including in other regions to share knowledge and best practice.
• Involvement in coaching and development of graduates and other junior colleagues.