Product Manager (US Remote)

at  Hospital IQ

We are a growth stage company that creates software solutions combining lean principles, predictive and prescriptive analytics, and machine learning to transform hospital and infusion center operations. More than 180 health systems and over 1,000 hospitals and centers across 49 states rely on our award-winning products to increase patient access, decrease wait times, and reduce healthcare delivery costs. We have raised more than $300 million from top-tier investors such as Bain Capital, Insight Partners, and Goldman Sachs. We have been named among the top 100 AI companies in the world.
Please note that while this role is listed as available for remote, we are currently employing in the following states: AK, AZ, CA, CO, CT, DC, FL, GA, IL, IN, KS, LA, MD, MA, MI, MO, MT, NC, NH, NJ, NY, OH, OR, PA, SC, TN, TX, UT, VA, WA, WI. If your state is not listed, we may not be able to proceed with your application. We have offices in Santa Clara, CA and Charlotte, NC for employees who prefer to work regularly or occasionally from an office.
You will be working with a cross-functional team made up of developers, product designers, QA, and data analysts. This role requires a combination of deep technical skills, business acumen and interpersonal skills.

• Build a deep understanding of customer needs and pain-points, traveling on-site when necessary
• Analyze metrics, customer and prospect feedback, internal stakeholder feedback, and market trends to identify the highest value opportunities
• Act as the “glue” and drive collaboration across Product, Engineering, Design, Data Science, Analytics, Marketing, Customer Engagement, Product Implementation, Operations, and more
• Define and hit measurable and specific goals tied to short, medium, and long-term business outcomes
• Own the prioritization of the roadmap and backlog and make it visible to the rest of the company
• Partner with other product teams to help track cross-functional dependencies and plan integrated roadmap delivery
• Manage projects from definition all the way through to release and implementation
• Collaborate with various stakeholders to integrate ML and AI tools into the product
• Act as or on behalf of the expert in various contexts and be able to speak reasonably well to the relevant scopes based on the different stakeholders involved
• Shield the team from requests and interruptions, while managing external stakeholders and keeping everyone in the loop
• Delight our customers and make sure we are always improving the product experience