Product Operations Manager

at  Spare Labs

Spare is looking for a Product Operations Manager to join our Product team!
While we are a remote first company and this position is remote optional - the ideal candidate for this role will be based in Vancouver, BC.
About this role✨

As a Product Operations Manager, you will:

• Implement and reinforce product development principles, processes, and best practices.
• Work closely with Product Management and Product Marketing to drive adoption of new products and services.
• Strengthen the feedback loop between internal and external stakeholders
• Enable a culture of continuous improvement within the Product and Engineering teams
• Act as a liaison between product teams and other departments such as sales, marketing, customer support, and engineering to ensure alignment and facilitate product-related initiatives.
• Support the execution of product roadmaps and release schedules.
• Select, implement, and maintain the tools and software that product teams use for tracking progress, managing roadmaps, and communicating among stakeholders (currently Mixpanel, Jira, Linear, and Productboard).
• Define, track, and communicate product performance metrics. Conduct analysis to inform decision-making.

Responsibilities

• Optimize the product development lifecycle to expedite the journey from concept to customer.
• Improve our systems for gathering, analyzing, and integrating customer feedback into the product development process.
• Champion a culture of continuous improvement within the Product and Engineering teams
• Create cross-functional alignment to facilitate product-related initiatives.

About you ✨

You have:

• 2 years of experience as a Product Operations Manager
• A creative mindset and a willingness to go the extra mile to ensure product and team success.
• An entrepreneurial spirit, ready to innovate and take ownership
• Exceptional written and verbal communication skills
• An enthusiasm to coordinate, and host team events, along with an openness to travel to hackathons, off-sites and customer sites
• An ability to thrive in ambiguity

It will considered an asset (nice-to-have) if you have:

• SaaS Product experience, in Product Management or Operations.

• A passion for public transit and its potentialSoftware development background or capability

• About Spare

• Optimize the product development lifecycle to expedite the journey from concept to customer.
• Improve our systems for gathering, analyzing, and integrating customer feedback into the product development process.
• Champion a culture of continuous improvement within the Product and Engineering teams
• Create cross-functional alignment to facilitate product-related initiatives