Product Operations, PPO Intern - 2024 Start - Singapore

at  TikTok

Responsibilities
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok’s global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Creation is the core of TikTok’s purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That’s how we drive impact - for ourselves, our company, and the communities we serve.
Join us.
Team Introduction
As part of the monetisation product organisation, monetisation security designs business models, processes and backend product support for monetisation needs. The work we do ensures that monetised content is safe for TikTok users, even as the business accelerates its monetisation efforts.
We are looking for talented individuals to join us for an internship in 2024. Internships at TikTok aim to offer students industry exposure and hands-on experience. Watch your ambitions become reality as your inspiration brings infinite opportunities at TikTok.
Successful candidates must be able to commit to the following internship cycle below: -
Singapore
1. Off-cycle / Credit-bearing - May 2024, with a minimum duration of 6 months, for at least 3-4 days per week, ideally full-time.
We will prioritize candidates who are able to commit in either internship period. Please state your availability clearly in your resume (Start date, End date).
Candidates can apply to a maximum of two positions and will be considered for jobs in the order you apply. The application limit is applicable to TikTok and its affiliates’ jobs globally. Applications will be reviewed on a rolling basis - we encourage you to apply early.

Responsibilities

• Work closely with stakeholders in the Operations team to identify needs and optimisation points through data analysis, user feedback, and requirement collection, in order to create Business Requirement Documents;
• Collaborate with the Product Managers and Engineers to design and implement Product Operations plan in order to successfully launch products and track its performance;
• Independently conduct product user research to understand key issues and requirements;
• Track key business metrics, analyse data to identify issues, and propose solutions;
• Work with cross-functional stakeholders to understand, troubleshoot and resolve system issues.

Qualifications

Minimum Qualifications

• Strong in data analysis and good sensitivity to numbers and statistics.
• Good at looking for solutions to problems, with a growth mindset and an avid learner.
• Strong in project management.
• Quick learner and able to deliver results under pressure.

Preferred Qualifications

• Prior internship experience with tech companies or product ops functions

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy.
If you have any questions, please reach out to us at apac-earlycareers@tiktok.co

• Work closely with stakeholders in the Operations team to identify needs and optimisation points through data analysis, user feedback, and requirement collection, in order to create Business Requirement Documents;
• Collaborate with the Product Managers and Engineers to design and implement Product Operations plan in order to successfully launch products and track its performance;
• Independently conduct product user research to understand key issues and requirements;
• Track key business metrics, analyse data to identify issues, and propose solutions;
• Work with cross-functional stakeholders to understand, troubleshoot and resolve system issues