Product Owner, DC Pension

at  LifeWorks

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.
The product owner will bridge the gap between business stakeholders and technology teams, ensuring that the software and systems developed align with business requirements.
The product owner will collaborate with various departments and stakeholders to gather, document, and analyze business requirements, processes, and workflows. They will translate these requirements into functional specifications for technology teams and work closely with project managers, developers, and testers to ensure successful project delivery. The product owner will also be involved in identifying areas for process improvement and recommending solutions to enhance operational efficiency and effectiveness.

Responsibilities

• Collaborating with cross-functional teams
• Gathering and analyzing feedback from different stakeholders
• Ensuring that the product meets the needs of our customers
• Define and prioritize backlog items and product features, ensuring that they are aligned with the product vision and goals
• Work closely with cross-functional teams to gather feedback and define user requirements
• Create and maintain epics, user stories, acceptance criteria, and other processes and workflows to support the development team and improve the product development process
• Participate in daily scrum meetings, sprint planning, sprint reviews and sprint retrospectives with the product feature team
• Ensure that the team members have a clear understanding of the product vision, the expected deliverables, the goals of each initiative, and new product release timelines and milestones
• Continuously gather and analyze feedback from stakeholders, scrum masters, development teams, and customers to inform successful product decisions
• Act as the primary point of contact for the development team and stakeholders regarding product-related issues.

40% Requirement Elicitation and Analysis and documentation
20% Quality Assurance Coordination
10% Solution Design
10% Stakeholder Communication
10% Project Management
10% Process Improvement

Requirements

• Have a college education in a field deemed relevant
• Have a minimum of 3 years of experience as a product owner and/or business analyst
• Experience with Agile methodology
• Be able to understand business needs and identify the best way to respond to it
• Detailed oriented and able to assess situations logically
• Excellent communication skills (oral or written) with external clients and internal team members at all levels
• Able to understand client issues and provide guidance on next steps
• Able to manage client priorities and expectations
• Be able to manage priorities and meet deadlines in a changing environment
• Knowledge of the area of financial/ DC pension administration experience will be considered an asset

A bit about us
We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.
TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process.
Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.
The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our TELUS Health Care Centres to be fully vaccinated for COVID-19.
Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.
By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process

• Collaborating with cross-functional teams
• Gathering and analyzing feedback from different stakeholders
• Ensuring that the product meets the needs of our customers
• Define and prioritize backlog items and product features, ensuring that they are aligned with the product vision and goals
• Work closely with cross-functional teams to gather feedback and define user requirements
• Create and maintain epics, user stories, acceptance criteria, and other processes and workflows to support the development team and improve the product development process
• Participate in daily scrum meetings, sprint planning, sprint reviews and sprint retrospectives with the product feature team
• Ensure that the team members have a clear understanding of the product vision, the expected deliverables, the goals of each initiative, and new product release timelines and milestones
• Continuously gather and analyze feedback from stakeholders, scrum masters, development teams, and customers to inform successful product decisions
• Act as the primary point of contact for the development team and stakeholders regarding product-related issues