Product Owner, Loyalty Program and Marketing Systems

at  Tokmanni Oy

Tokmanni’s business is growing strongly and we are investing significantly in the development of IT operations. These and other recruitments underway in our IT department are part of strengthening our future IT organization to take Tokmanni’s digital business to a new level in a multichannel environment.
We want to help Mr. Tokmanni and his colleagues ensure a smooth and multichannel customer experience in our online store and our stores. We are now looking for a professional with strong IT skills to strengthen our team working with application services. You will be responsible for the development and service processes of Tokmanni’s loyalty program and marketing systems.
Our operations are based on the ITIL reference development, and we are actively working to develop our internal processes.

You will work closely with a variety of internal stakeholders and several different service providers. Within the company, you will be working with, for example, IT product owners and business development teams. Tokmanni acquires services and development work mainly from external service providers operating in Finland and in the Nordic countries and an important part of your job will be to guide service providers in these areas.
Guiding service providers includes the development of your responsibility area from definition through testing to production as well as ensuring the functionality of service management processes.
You will also participate in strategic projects as a representative of your own area of responsibility and act as a project manager in smaller projects.
You will be responsible for an important area of Tokmanni’s business, where you’ll have the opportunity to impact how things are done, aligning with your own vision. Tokmanni has modern integration solutions in use and a strong partner in the area. The task does not include supervisory responsibility.