Product Policy Manager, AI Applications - Trust and Safety - San Francisco

at  TikTok

Responsibilities
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

MINIMUM QUALIFICATIONS:

• You have 3-5 years of experience working in the technology industry, with exposure to policy development, program management, model training, and/or risk assessment;
• You have a deep understanding and interest in the key policy issues that impact AI, alongside knowledge around how large language models are trained and function;
• You have an understanding of how policy principles translate into concrete, high-impact, and robust guardrails and safety interventions for diverse products;
• You have a bachelors or masters degree in artificial intelligence, public policy, politics, law, economics, behavioural sciences, or any other related field;
• You are a confident self-starter with excellent judgment, and can balance multiple trade-offs to develop principled, enforceable, and defensible policies and strategies;
• You have persuasive oral and written communication, with the ability to translate complex challenges into simple and clear language and persuade cross-functional partners in fast-paced and often uncertain environment;
• You have experience working with international stakeholders and teammates across different time zones and cultures.

PREFERRED QUALIFICATIONS:

• You ideally have prior experience developing and/ or implementing policy in any of the following harms domains: Violent and Hateful Organizations and Individuals; Minor Safety; Exploitation and Abuse; and/ or Harassment and Bullying.
  Trust & Safety recognizes that keeping our platform safe for TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee’s journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.
  TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
  TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://shorturl.at/cdpT2
  Job Information
  The base salary range for this position in the selected city is $93600 - $206888 annually.
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  Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.
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  Our company benefits are designed to convey company culture and values, to create an efficient and inspiring work environment, and to support our employees to give their best in both work and life. We offer the following benefits to eligible employees:
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  We cover 100% premium coverage for employee medical insurance, approximately 75% premium coverage for dependents and offer a Health Savings Account(HSA) with a company match. As well as Dental, Vision, Short/Long term Disability, Basic Life, Voluntary Life and AD&D insurance plans. In addition to Flexible Spending Account(FSA) Options like Health Care, Limited Purpose and Dependent Care.
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  Our time off and leave plans are: 10 paid holidays per year plus 17 days of Paid Personal Time Off (PPTO) (prorated upon hire and increased by tenure) and 10 paid sick days per year as well as 12 weeks of paid Parental leave and 8 weeks of paid Supplemental Disability.
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  We also provide generous benefits like mental and emotional health benefits through our EAP and Lyra. A 401K company match, gym and cellphone service reimbursements. The Company reserves the right to modify or change these benefits programs at any time, with or without notice

• Establish clear and operable safety and ethical guidelines for our AI products, developing expertise across a range of safety and editorial topics;
• Assess risks and design mitigations (including policy enforcement frameworks) associated with the deployment of our AI products, working closely with product teams;
• Monitor and analyze user interactions with our AI products, to inform policy development and enforcement;
• Partner with product, engineering, research, ops, legal, and PR teams to innovate our safety approaches based on the latest developments and best practices.
  Qualifications