Product Quality & Recovery Manager

at  IKEA

SCQ4, Queensland, Australia -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate27 Sep, 2024Not Specified28 Jun, 2024N/AGood communication skillsNoNo
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Description:

Responsibilities:

  • Coaching and managing co-workers to secure competence development and succession planning.
  • Lead, coach and develop the Product Quality & Recovery team with a focus on putting the customer first in everything we do.
  • Co-operate across functions to ensure everyone understands and contributes to the Product Recovery, Quality & Compliance process.
  • Setting goals, measurements for Product Recovery, Quality & Compliance (PQR&C) and constantly strive for improving the ability of the store to perform daily tasks in accordance with set rules and guidelines.
  • Responsible for leading the Product Recovery, Quality and Compliance processes in the store and ensuring that the team takes the correct actions as per IKEA Australia working methods in a timely matter.
  • Presenting IKEA products in As-Is using a strong commercial expression, selling these products with pride, and setting relevant prices that are attractive to customers yet still generate the best results for the store.
  • Actively contributing to commercial activities throughout the year, with the 2nd life product offer (Buy-back and As-Is online market), providing a more affordable and circular choice to customers

REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Marketing/Advertising/Sales

Sales / BD

Sales

Graduate

Proficient

1

Slacks Creek QLD 4127, Australia