Product Solutions Specialist

at  Laivly

OVERVIEW

We are an ambitious company of curious technologists. We don’t just code, we invent. We don’t just build, we create. We are gamers, sci-fi geeks, and artists. We help the world’s biggest brands discover and leverage Artificial Intelligence, Machine Learning and Digital Automation.
The team at Laivly is hiring a Product Solutions Specialist to define and manage new implementations with our Enterprise and SME clients using the Laivly platform.
The Laivly Platform drives digital transformation for contact centre teams globally so that brands can serve their customers better while improving operational efficiency. How? By facilitating Smart Engagements using AI & ML to allow Customer Care teams to optimize and improve every step of the customer journey - from initial contact through customer engagement to resolution and ongoing customer success.
As a Product Solutions Specialist, you possess a broad set of skills which allow you to become the expert on each new customer, understanding their customer care technologies and workflows and digging into the details to uncover every opportunity to leverage the value of a Laivly implementation. Our customers depend on you to maximize the potential ROI of their solution.

Please refer the Job description for details