Product Specialist

at  ACS Canada Company

JOB DESCRIPTION:

The Product Specialist is a product technical resource for the market sales team. He/she will support all Axalta products in all segments including: Premium, Mainstream, and Economy to promote growth and customer loyalty. The Product Specialist works as a member of a market sales team to contribute to sales growth and customer satisfaction. This is a remote-based role in Alberta covering Alberta North and will require ~60% travel.

JOB REQUIREMENTS:

• High School Diploma, preferred
• Minimum of 5 years of Industry experience
• Valid Driver’s License required
• Possesses good computer skills and can effectively use applications such as e-mail, Word, Excel, PowerPoint
• Acts with a high sense of urgency, and will be able to prioritize work effectively
• Having a good understanding of body shop operations and application equipment
• Demonstrates effective written, oral communication, and presentation skills
• Must possess strong problem solving, time management and communication skills
• Aptitude to effectively work with others as a contributing member of a high performance sales team
• Ability to sell, influence and negotiate with customers
• Good interpersonal skills and sensitivity/respect for peoples’ differences
• Self-motivated; must be an effective performer with minimal supervision
• Presents oneself in professional manner throughout all levels of the organization
• Business background/acumen and strong customer focus
• Has the ability to effectively network internally and with customers
• Is an active listener and is able to interpret customer needs

• Develops, trains and supports our distributor personnel to meet the needs of our collision shop customers, particularly in the areas of new products, technical support, training availability, and value-added programs
• Trained and competent in all Axalta brands and technologies and processes to lead new customer installations, train and certify painters, and troubleshoot technical issues
• Conducts education events like refinisher meetings, lunch and learns, WOW sessions and counter clinics to provide guidance in optimizing paint and material system performance and profitability
• Demonstrates safety awareness at all times, including emphasis on the safe application of products and the use of personal protective equipment while acting as an example for customers
• Is a strong team player and actively seeks opportunities to support market activities; collaborates well with team and eagerly contributes ideas during market meetings
• Completes and participates in all ongoing trainings – assessments and certifications for all Axalta brands and technologies
• Utilizes Axalta paint and material account management tools to support key accounts and reinforces Axalta’s technical support network with shop personnel
• Manages overall selling expense within designated budget
• Remains current with industry trends and association activities
• Demonstrates and fosters teamwork with peers and other resources to meet customer needs and document progression
• Maintains a flexible schedule and willingness to travel