Production Support Engineer (Contract)

at  BIMM

BIMM is booming, so we’re looking for an experienced Production Support Engineer (on contract until December 20, 2024 with potential to extend to permanent) to join our team!

WHO WE ARE

BIMM is a Toronto-based agency that lives at the intersection of data, technology, and creativity to provide clients with high-performing campaigns and digital products that shape connected customer experiences. We’ve helped our clients implement fully integrated CRM customer journeys, built robust digital experiences, and created national loyalty programs with decades of experience in sectors of automotive, financial, telco and retail.
We are creative realists, which means our ideas and solutions are grounded in the realities of our clients’ business. We believe big ideas are nothing without big results (and flawless execution); high-performing agencies deliver high-performing campaigns, products, and experiences; and the best solutions happen when we collaborate with clients as partners.
Our Technology department is a 30+ person distributed team of Developers, QA, and Architects delivering amazing digital products on a leading-edge technology stack.

REQUIREMENTS

• 5+ year experience in Full stack role
• 3 -5 years of working knowledge with modern frameworks and languages (React.js preferably)
• Strong HTML, CSS, Javascript, Typescript skills
• 2-3 years of working knowledge on backend (NodeJS & GraphQL preferred)
• Exceptional troubleshooting, triaging and testing skills on Front End (Devices, Browsers) as well integrations testing (postman, curl), and conducting root cause analysis
• Comfortable in the command line (e.g. Linux, Windows, or Mac)
• Experienced with AWS, GCP Cloud log management systems
• Able to work collaboratively across multiple development teams to resolve issues, communicate with lines of business and management on the overall status and health of application
• Be the first point of contact for production issues, support request and alerts
• You can demonstrate experience from at least one large scale project
• Able to rapidly pick up new concepts and technologies

Please refer the Job description for details