Professional Services Sales Manager

at  Egnyte

YOUR QUALIFICATIONS:

• Minimum of 8 years of Experience with 3 years focused on technology consulting, in customer facing roles.
• Demonstrated experience with the sales cycle as a pre-sales engineer or a sales manager
• Experience working for / with MSPs highly desirable.
• Experience working on products and programs relative to data migrations between Cloud and On-premises sources, and/or Security and Governance is desirable
• Record of consistently meeting objectives and exceeding targets at top-performing companies
• Demonstrated expertise in technology, including comfort with technical concepts and ability to learn new technology applications
• Interpersonal skills, including the ability to work with both technical and business team members
• Bachelor’s degree

• Partner with SaaS Sales on new business opportunities, articulate value of Egnyte Professional Services and engage in a timely manner to scope customer/prospect needs.
• Assist Customer Success teams on install base expand opportunities by engaging with customers to scope and propose solution/services
• Review, advise on and approve the scope and cost of Professional Services
• Support SOW creation by being an expert on Egnyte technology and by representing the interests of customers and the Professional Services team
• Customer architecture review during the sales cycle and final solution planning post sales as required
• Work closely with clients during the sales cycle, early in the implementation phase, and through to their transition to servicing, to ensure satisfaction
• Support the implementation team and customer on any sales related escalation topics
• Continually search for ways to improve Services offerings and the methods by which customers are on-boarded to Egnyte
• Play a leading role in the development of the Services team and Egnyte as we scale, including process, people, and technology
• Be the voice of PS Sales on internal Egnyte digital transformation programs to ensure cross functional teams implement robust processes & systems for the Egnyte PS line of business
• Lead cross-functional initiatives, e.g., with Customer Success, Product, Engineering, Marketing, and Sales departments
• Position requires some travel, minimum of 20%