Program Administrator, London

at  Trios College

Job Title: Program Administrator
Company: triOS College
Location: Onsite, 520 First Street, London ON N5V 3C6
Hours: 7:30 a.m. – 4:30 p.m., Monday – Friday
Start Date: May 20th, 2024

ABOUT US:

triOS College is Canadian owned Registered Private Career College in Ontario. We strive to be the very best at what we do, both in the eyes of our students and coworkers. It is the dedication of our employees that has resulted in being recognized as one of Canada’s Best Managed Companies for 13 consecutive years. Our college was founded on familial values, and these have been retained for the last 32 years.
At triOS, we’re not just looking for employees; we’re seeking passionate individuals who want to join our mission to work collaboratively towards our common goal of preparing job-ready graduates. We’re a dynamic, innovative, and fast-growing organization that thrives on pushing the boundaries of what’s possible. If you’re ready to be part of something big and exciting, this is the place for you!

REQUIREMENTS:

• Minimum college diploma from a business-related program and a minimum of one (1) year experience in a related occupation.
• 1-2 years of proven success in customer service and administration is required.
• Computer literacy in MS Office (Word, Excel, PowerPoint & Outlook).
• Ability to work independently with little supervision in a fast-paced environment.

KEY RESPONSIBILITIES:

• Prepare program reports and documentation.
• Enter manager ok in XCAS after student grades have been approved by Campus Director. Notify Campus Director and Financial Aid Officer (FAO) of students who have multiple failing grades. Run Missing Marks reports twice per week with follow-up by Campus Director.
• Prepare and mail diploma and transcripts following the established process.
• Generate email accounts for new students.
• Provide support to students.
• Provide support to Campus Director.
• Monitor weekly attendance reports; update records on XCAS.
• Monitor weekly failed grades reports; create and issue Student Success Plans; update records on XCAS.
• Set up student orientation.
• Manage memberships for diploma programs ensuring proper paperwork is submitted.
• Plan and organize graduation.
• Provide support to Campus Director, Education Consultants, Employment Specialists and Financial Aid Officers.
• Provide administrative support to support daily campus operations.
• Undertake special projects.

ADDITIONALLY, PLEASE NOTE THAT A MANDATORY ASSESSMENT IS PART OF OUR APPLICATION PROCESS. YOUR PARTICIPATION IN THE ASSESSMENT IS A CRUCIAL STEP IN OUR SELECTION PROCESS, ALLOWING US TO BETTER UNDERSTAND YOUR QUALIFICATIONS AND FIT FOR THE ROLE.

We are committed to building an intentionally inclusive environment that engages, supports, and empowers diversity and belonging in the workplace and communities we serve.
We are proud to be an equal opportunity employer and welcome applications from candidates regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, disability, or age.
Applicants with disabilities may notify us of any reasonable accommodations needed to support your participation in the recruitment process.
We thank all applicants for their interest, however, only those selected for an interview will be contacted.