Program Administrator, triOS Online

at  Trios College

Job Title: Program Administrator, triOS Online
Company: triOS College
Location: Hybrid (Occasional travel to closest campus)
Hours: 8:00 a.m. – 5:00 p.m., Monday - Friday
Start Date: April 8, 2024

ABOUT US:

triOS College is Canadian owned Registered Private Career College in Ontario. We strive to be the very best at what we do, both in the eyes of our students and coworkers. It is the dedication of our employees that has resulted in being recognized as one of Canada’s Best Managed Companies for 13 consecutive years. Our College was founded on familial values and these have been retained for the last 31 years.
At triOS, we’re not just looking for employees; we’re seeking passionate individuals who want to join our mission to work collaboratively towards our common goal of preparing job-ready graduates. We’re a dynamic, innovative, and fast-growing organization that thrives on pushing the boundaries of what’s possible. If you’re ready to be part of something big and exciting, this is the place for you!

REQUIREMENTS:

• Minimum college diploma from a business-related program and a minimum of one (1) year experience in a related occupation.
• 1-2 years of proven success in customer service and administration is required.
• Computer literacy in MS Office (Word, Excel, PowerPoint & Outlook).
• Ability to work independently with little supervision in a fast-paced environment.

• Prepare program reports and documentation.
• Enter manager ok in XCAS after student grades have been approved by Campus Director. Notify Campus Director and Financial Aid Officer (FAO) of students who have multiple failing grades. Run Missing Marks reports twice per week with follow-up by Campus Director.
• Prepare and mail diploma and transcripts following the established process.
• Generate email accounts for new students.
• Provide support to students.
• Provide support to Campus Director.
• Monitor weekly attendance reports; update records on XCAS.
• Monitor weekly failed grades reports; create and issue Student Success Plans; update records on XCAS.
• Set up student orientation.
• Manage memberships for diploma programs ensuring proper paperwork is submitted.
• Plan and organize virtual graduation.
• Provide support to Campus Director, Education Consultants, Employment Specialists and Financial Aid Officers.
• Provide administrative support to support daily campus operations.
• Undertake special projects.