Program Advisor, China Programs

at  University of Alberta

QUALIFICATIONS

• A two-year Diploma in Business Administration or an equivalent. University degree strongly desired.
• Working knowledge of Mandarin language is required.
• Minimum of 3 years of relevant work experience in Canada.
• Excellent interpersonal, communication, and customer management skills.
• Exceptional organization skills, attention to details.
• Great time management skills and the ability to prioritize tasks effectively.
• Knowledge of the various cultural norms that dictate general practices and protocols in China.
• Ability to make independent decisions.
• Demonstrated planning and administrative skills.
• Effective working in a team environment and independently.
• Experience with office systems, records management MS Office.
• Experience communicating via non-traditional mechanisms which are used in China.
• Intermediate to advanced level competency with MS Office applications (Word, Excel, Access, PowerPoint) and Adobe PageMaker.
• Event planning and management experience is an asset.
• Familiarity with copyright and FOIPP rules as per University regulations.
  At the University of Alberta, we are committed to creating an inclusive and accessible hiring process for all candidates. If you require accommodations to participate in the interview process, please let us know at the time of booking your interview and we will make every effort to accommodate your needs.

• Ensures the website contains accurate and up-to-date information in both English and Mandarin.
• Provides constant and timely information and courteous service to China partners and students with respect to upcoming deadlines as well as any changes to schedules and/or events.
• Assesses prospective students’ relevant knowledge, skills, experience, aptitudes and communication abilities ensuring the quality of students admitted meet and exceed our entrance requirements and expectations.
• Schedules and conducts admission interviews.
• Receives and processes all incoming China MFM and MBA applications, ensures that transcripts and degree certificates are official, sufficient and authentic, ensures all applicants have completed prerequisites at accredited institutions, completes course registrations on behalf of the students and processes student academic record forms.
• Provides instructions, for completion and submission of grades, to instructors of cost recovery courses during each academic term and inputs grades for both U of A and non-U of A Instructors during each academic term.
• Evaluates student records for convocation purposes, ensuring that all course requirements and GPA requirements have been met, adhering to strict deadlines for spring and fall convocation.
• Monitors student tuition/fee assessments, ensuring assessments are correct; monitors outstanding balances.
• Collaborates with the Senior Lead, China Programs, Academic Directors, various China Partners, and both U of A and non-U of A Instructors to create and update program schedules.
• Creates and runs reports and queries from the PeopleSoft (Campus Solutions) reporting database and creates and maintains spreadsheets and documents (current and historical).
• Monitors students’ academic progress to ensure that appropriate pre-requisites have been met, correct course requirements are being met for the program, conditions have been cleared, and identify and resolve any related problems.
• Coordinates courses, contracts, meetings, new program launches, and graduations.
• Coordinates travel arrangements with instructors, partners, and travel agents to book flights, hotels, and transportation, as well as Visa applications and reimbursements for China Programs.
• Provides language translation services in some occasions.
• Plans and works with China partners to organize various events in China and Edmonton.