Program Coordinator, Hospice - Full-time
at VON Canada Ontario
Whitby, ON, Canada -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 18 Jul, 2024 | Not Specified | 18 Apr, 2024 | 2 year(s) or above | Communication Skills,Palliative Care,Completion,Discretion,Fundamentals,Program Planning,Facilitation | No | No |
Required Visa Status:
Citizen | GC |
US Citizen | Student Visa |
H1B | CPT |
OPT | H4 Spouse of H1B |
GC Green Card |
Employment Type:
Full Time | Part Time |
Permanent | Independent - 1099 |
Contract – W2 | C2H Independent |
C2H W2 | Contract – Corp 2 Corp |
Contract to Hire – Corp 2 Corp |
Description:
REQUISITION DETAILS:
Employment Status: Permanent, Full Time (1.0 FTE)
Program Name: Hospice Services
Number of Hours Bi-Weekly: 75
Work Schedule: Days
On-Call: No
JOB SUMMARY:
The Program Coordinator, Palliative Care Volunteer Program is responsible for carrying out the day-to-day operations of a Hospice Palliative Care Volunteer and Day Hospice Program serving Durham Region.
EDUCATION, DESIGNATIONS AND EXPERIENCE:
- Post Secondary Diploma in Health/Social Science discipline or the equivalent combination of qualifications/education.
- 2-3 years of related experience in community and health-based care.
- 1-2 years of experience in program planning and evaluation is an asset.
- Experience in volunteer administration an asset.
- Experience or understanding of the not-for-profit healthcare environment is an asset.
SKILL REQUIREMENTS:
- Strong knowledge of education, facilitation and proficiency in training groups and/or individuals.
- Completion of Fundamentals of Hospice Palliative Care required (training provided).
- Experience in hospice palliative and/or grief and bereavement care is preferred.
- Experience with client/family and environmental risk assessments.
- Education in Thanatology/grief and bereavement care is preferred.
- Strong aptitude in navigating challenging conversations with clients and volunteers.
- High level of accuracy and attention to detail.
- Demonstrated commitment to working in an environment with high confidentiality and discretion.
- Demonstrated knowledge of the social and health care services network and community resources, as well as a proven ability to build strong relationships within the community.
- Excellent oral and written communication skills.
- Able to work both independently and within a team.
- Strong organizational skills with an ability to prioritize, multi-task and handle competing deadlines.
- Ability to problem solve and adjust to rapidly changing priorities in a deadline.
- Proficiency in Windows OS and MS Office Suite programs.
Responsibilities:
- Acts as a resource for the site with the implementation, maintenance and day-to-day operation of 1:1, group and virtual care solutions required by VON for service delivery.
- Troubleshoot and support inquiries from community members, clients and volunteers about the Hospice and Bereavement programs.
- Provide set up and training to new and existing Hospice Services volunteers.
- Providing coaching, mentoring and opportunities for debriefing with volunteers on an ongoing basis.
- Performs client assessments and determine suitability and eligibility for programs offered through Hospice Services.
- Maintain training materials for program administration.
- Perform resource and system navigation to make appropriate external referrals to partners/community resources.
- Create and maintain meaningful community relationships related to the hospice and bereavement field.
- Maintain an awareness of VON policies and procedures as they apply to applications.
- Ensures the provision of cost-effective client services and programs.
- Assesses clients for service needs, monitors service delivery and contributes to the development, evaluation and promotion of the program.
- Develops and implements program plans to meet department needs.
- Manages volunteers and staff within the program, taking the lead in volunteer orientation, training nd in-services within the framework of VON Quality Management standards.
- Maintains regular engagement with clients and other health partners to ensure programs meet community needs.
- Functions as a primary support contact between clients, health professionals, community support and internal team members.
- Tracks and reports the result of program plans and team efforts on a timely basis to the relevant supervisor and internal stakeholders.
- Supports financial accountability within assigned programs by maintaining program budgets.
- Creates and prepares financial and statistical trending reports VON and funder obligations and for program analysis.
- Completes Disaster and Emergency Drills according to VON Disaster & Emergency program/policy.
- Plans and participates in multi-disciplinary meetings as required.
- Practices in accordance with the quality and risk management framework of VON Canada and Occupational Health and Safety legislation.
- Participates in health and safety training including WHMIS and applies this knowledge in the workplace.
- Ensures all workplace incidents are reported in a timely manner in accordance with legislation and VON policies and procedures for workplace injuries and incidents.
REQUIREMENT SUMMARY
Min:2.0Max:3.0 year(s)
Hospital/Health Care
Pharma / Biotech / Healthcare / Medical / R&D
Health Care
Diploma
Health/social science discipline or the equivalent combination of qualifications/education
Proficient
1
Whitby, ON, Canada