Program Development Specialist

at  BC Financial Services Authority

Posting Title Program Development Specialist
Department: Education & Licensing
Full/Part Time: Full Time
Job Type: Permanent
Location: Vancouver
Work Arrangement: Hybrid
Salary Range: $71,397.00 - $104,693.00
Close Date: July 12, 2024

JOB SUMMARY

BC Financial Services Authority (“BCFSA”) helps to protect British Columbians during the biggest financial decisions in their lives. We regulate B.C. ’s financial services sector, including credit unions, real estate licensees, registered pension plans, insurance and trust companies and mortgage brokers. Through modern, effective and efficient oversight, BCFSA protects consumers by impartially setting and enforcing standards across the entire sector ensuring the prosperity of the province.
BCFSA is an equal opportunity employer and welcomes applications from all groups. This includes Indigenous Peoples, women, visible minorities, persons with disabilities, persons of diverse sexual orientation, gender identity or expression (LGBTQ2S+), and others who may contribute to diversity at BCFSA.

We recognize unique styles, perspectives, beliefs, and creativity that support a diverse, respectful, inclusive and collaborative work environment. To achieve this, we are committed to:

• Hiring team members who represent the population we serve;
• Removing barriers that may prevent equitable employment; and
• Supporting respectful work environments where everyone feels included and able to produce excellent results.

BCFSA is proud to be Great Place to Work Certified™. This is based on direct feedback from our Team Members. Our organization has also been selected as one of BC’s Top Employers (2024) in recognition of our competitive compensation, work-life balance, and progressive programs.

SUMMARY

The position is responsible for evaluating educational offerings to ensure course content and delivery meet operational objectives.

ACCOUNTABILITIES

• Participates in establishing operational goals and objectives for the Education team to meet operational targets.
• Works with subject matter experts and contractors on course development and creation of learning materials.
• Evaluates courses to ensure course content and delivery achieves desired outcomes and identifies opportunities for improvement and efficiency.
• Provides oversight and guidance to field staff and contracted instructors delivering education programs for BCSFA.
• Develops, tracks and evaluates program metrics and key performance indicators to measure program performance.
• Represents BCFSA with licensees, suppliers, community partners, and other stakeholders to advance educational goals.
• Develops and improves policies, procedures, and processes for the development and implementation of regulatory education.
• Manages projects that incorporate best practices in the development of high-quality courses.
• Contributes to the team’s development of internal work practices (e.g., policies, procedures and tools).
• Provides orientation and training to internal and/or external stakeholders within area of responsibility.
• Contributes to, participates in, and supports organizational business transformation initiatives.
• Provides supervision, coaching and mentorship to the Program Development Coordinator to allow them to achieve their full potential.

JOB REQUIREMENTS

• Experience in course design, development, delivery, and evaluation.
• Strong written and verbal communications skills.
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel).

EDUCATION

• Degree in Education or Adult Learning and considerable experience developing courses using blended learning methods, or an equivalent combination of education and experience.

Please refer the Job description for details