Program Evaluator; 4218-201-A

at  Catholic Charities Brooklyn and Queens

Program Evaluator
Flatbush, NY 11210
When you join the CCBQ Team, you will have an impact on the lives of many. For over 125 years, Catholic Charities Brooklyn and Queens has been providing quality social services to the neighborhoods of Brooklyn and Queens, and currently offers 160-plus programs and services for children, youth, adults, seniors, and those struggling with mental illness. Our Clinics are community-based which offer a professional and welcoming environment for both clients and staff. The Clinics provide psychotherapeutic and psychopharmacological therapy, as well as individual, group, family therapy, crisis intervention, medication management, case management and collateral sessions. Our staff members follow an approach to health care that emphasizes wellness, recovery, trauma-informed care, and physical-behavioral health integration.

QUALIFICATIONS

• PH.D in social services, research, or related field or Master’s degree in a relevant field, with two years experience in mental health management or administration
• 5 years’ experience conducting quantitative and qualitative evaluations
• Prior experience supervising staff and/or program management
• Prior experience in logic model development, trend analysis, data analysis, and or performance metrics preferred
• Excellent statistics skills and working knowledge of statistics software
• Must possess skills and strong working knowledge of Microsoft Office, including Word, Visio, PowerPoint, and Excel.
• Must be able to summarize complex data efficiently and effectively.
• Must have strong verbal and written communication skills.
• Able to work flexible hours and days -including weekends/evenings/holidays according to needs of a 24/7 programs.
• Regularly required to talk, hear, walk, stand, & sit.
• Frequently lifts and/or moves up to 10 pounds.
• Should be able to operate a computer keyboard, mouse, & office equipment.
• Ability to read printed materials and computer screens.
• Ability to travel throughout the five boroughs from site to site.

• Outline all requirements under this grant and develop a work plan for complying with all requirements.
• Work with Planning and Evaluation to ensure the availability of all data required to assess the performance of this grant and report on quality.
• Ensure that the program has measurable outcomes based on program model
• Ensure that programs have measurable outputs
• Develop comprehensive performance metrics
• Develop outcome measures that reflect the intended purpose of the existing program as well as for future Agency planning process
• Generate reports for senior management
• Coordinates and organizes various quality improvement functions.
• Completes various program evaluation studies including agency evaluations.
• Assures that the credentialing and staff competency systems are developed and staff qualifications and licensures are up to date.
• Work closely with the Office of Planning & Evaluation to communicate data findings and support other planning and evaluation priorities
• Assures that annual consumer satisfaction surveys are completed and submitted for state reporting.
• Collaborate with Office of Information Technology to develop database for capturing program outputs and outcomes
• Assist senior management in interpretation of data to inform their quality improvement processes
• Assist in other projects related to planning and evaluation