Program Manager - Executive Programs

at  ESMT Berlin

ESMT Berlin offers master’s, MBA, and PhD programs, as well as executive education across its campus in Berlin, various locations around the world, online, and in an online blended format. We strongly believe in cross-team collaboration to achieve our mission to develop entrepreneurial leaders who think globally and act responsibly.
For our executive education programs, which are ranked # 8 in the world for customized programs, according to the Financial Times Executive Education Ranking 2024, we are looking for an additional team member in our Executive Programs team who focuses on ESMT’s open enrollment and customized programs.

YOU ARE QUALIFIED FOR THIS POSITION, BECAUSE YOU

• Have professional experience organizing events, conventions, or educational programs
• Have excellent organizational and time management skills; are able to work independently and can keep calm under pressure while balancing multiple priorities.
• Enjoy interacting with different target groups (from young talents to C-level). Your communication and interpersonal skills are excellent.
• Are passionate about providing excellent learning experience for our participants. Your service-orientation, solution-oriented thinking and your attention to detail set you apart.
• Are an excellent team player, have a hands-on attitude, and a good sense of humor.
• Welcome the opportunity to travel for work within and outside of Germany.
• Are proficient in Microsoft Office tools. Experience with project planning tools, video conferencing tools (Zoom, Teams, WebEx) or learning management systems is a plus.
• Are fluent in English (the business language at the school is English) and German (at least C1 level).

• As an Program Manager, you will be responsible for all organizational aspects of our open and customized executive education programs that take place as in-person, online, hybrid, or blended programs. You will work in a tandem with a program director responsible for program content and design.
• You drive the planning process and work closely with multiple stakeholders (e.g. program directors, customers, participants, faculty, service providers, facilities, catering etc.) to deliver a high quality executive education program and ensure a highly professional and seamless delivery.
• You are the first point of contact for our executive education participants during program preparation and program delivery.
• You manage program operations. This includes preparing documentation, purchasing learning materials, uploading content to the learning management system, managing budgets, contracts, reporting, and billing.
• After the program, you conduct evaluation surveys and leverage insights to improve the program, courses and processes.
• You ensure our quality and service standards are met across all project phases - from preparation to implementation and follow-up.