Program Manager - Financial Compliance (QA/QC)

at  Nicoll Curtin Group

• Location: Singapore
• Salary: Commensurate with experience
• Job Type:Consulting

Posted about 10 hours ago

• Sector: Operations
• Contact: Janelle Molina
• Contact Email: janelle.molina@nicollcurtin.com
• Job Ref: 46463

Our client is looking for a Quality Program Manager for their Global Support and Compliance Quality Team. This will be looking at operational excellence and delivering actionable insights for vendors involving financial compliance. This is a parental leave cover role, and is based in Singapore.

Responsibilities:

• Demonstrated process and operational excellence, focusing on continuous improvement and sharing of best practices to build a consistent backbone of support across our vendors and regions
• Manage complex vendors across the program. Conduct current-state assessment of business processes and drive metric improvements, standardization of processes across programs. Report and resolve top quality issues impacting the organization
• Design, build, and improve internal and external processes and systems that contribute to operational excellence and scalability. Be able to influence quality cross-functional teams on operational strategies & best practices
• Be a champion of change management. Communicate clearly the progress of initiatives to internal and external stakeholders, including the ability to synthesize feedback and adjust plans accordingly. Demonstrate effective collaboration with cross-functional and cross-regional teams
• Ability to manage multiple responsibilities simultaneously, independently, and effectively and efficiently prioritize and meet deadlines
• Maintain comprehensive documentation, prepare reports and presentations for senior leadership and regulatory bodies as needed

Requirements:

• At least 8 years of proven Project Management experience leading data-driven projects and communicating the results of analysis and insights to technical and non-technical audiences
• At least 4 years experience with Excel (PivotTable, Charts, Statistical functions) and leveraging data visualization tools (Tableau, Power BI)
• Experience with building relationships with global cross-functional teams with ease, delivering impact consistently through seamless communication, influencing teams towards achieving goals
• Experience with a rapidly-changing environment with a goal-oriented approach
• Experience with operating simultaneously as an effective tactical as well as strategic thinker
• Deep analytical skills and a strong risk acumen to identify material ML/TF gaps and red flags
• Professional certification such as CAMS or ICA is a plus.
• Knowledge of AML and corporate compliance requirements with background in transaction monitoring, due diligence, and name screening advantageous

• Demonstrated process and operational excellence, focusing on continuous improvement and sharing of best practices to build a consistent backbone of support across our vendors and regions
• Manage complex vendors across the program. Conduct current-state assessment of business processes and drive metric improvements, standardization of processes across programs. Report and resolve top quality issues impacting the organization
• Design, build, and improve internal and external processes and systems that contribute to operational excellence and scalability. Be able to influence quality cross-functional teams on operational strategies & best practices
• Be a champion of change management. Communicate clearly the progress of initiatives to internal and external stakeholders, including the ability to synthesize feedback and adjust plans accordingly. Demonstrate effective collaboration with cross-functional and cross-regional teams
• Ability to manage multiple responsibilities simultaneously, independently, and effectively and efficiently prioritize and meet deadlines
• Maintain comprehensive documentation, prepare reports and presentations for senior leadership and regulatory bodies as neede