Program Manager II at Catholic Charities of the Archdiocese of St Paul and Minneapolis

Minneapolis, Minnesota, United States -

Full Time

Start Date

Immediate

Expiry Date

10 Feb, 26

Salary

68000.0

Posted On

12 Nov, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Program Management, Supervision, Budget Oversight, Data Management, Community Partnerships, Trauma-Informed Care, Collaboration, Problem-Solving, Leadership, Communication, Cultural Awareness, Housing Stability, Accountability, Compassion, Mental Health Awareness, Chemical Dependency Knowledge

Industry

Individual and Family Services

Description

Are you passionate about creating opportunities for people to thrive? Catholic Charities is the place for you! PROGRAM MANAGER II Higher Ground - Minneapolis (Shelter) The mission of Catholic Charities Twin Cities is to serve those most in need and to advocate for justice in the community. Our programs for children, families, and adults serve more than 25,000 people every year. As the need for our services grows, Catholic Charities is working to adapt and respond with strategies that prevent poverty, meet basic needs in times of crisis, and create pathways to greater stability. WHY YOU'LL LOVE WORKING HERE: Join a mission-driven organization that pairs compassion with accountability and hope with action. At Catholic Charities, you’ll be part of a supportive team dedicated to creating opportunity and advocating for justice. We invest in our employees through training, mentorship, and opportunities for professional growth. WAGE RANGE: $62,000-$68,000/annually JOB SUMMARY: Catholic Charities is seeking a dynamic and self-motivated people leader who is compassionate, trauma-informed, and culturally aware to serve as a Program Manager II at our Higher Ground - Minneapolis shelter location. The Program Manager II provides leadership and operational oversight for the Higher Ground Minneapolis Shelter, ensuring services are delivered with dignity, safety, and a focus on housing outcomes. This position manages daily operations, staffing, and budgetary performance, including the Pay-for-Stay program, while fostering a compassionate, accountable, and mission-driven team culture. The successful candidate combines strong business acumen with trauma-informed leadership, viewing shelter as a pathway to housing and long-term stability. The Program Manager partners closely with internal teams, community organizations, and funders to achieve measurable outcomes that align with Catholic Charities’ mission and service standards. This role requires flexibility to be present during business hours for meetings and coordination, as well as evening or occasional weekend hours to provide on-site leadership when the shelter is open. ESSENTIAL FUNCTIONS: 1. Provide day-to-day and strategic leadership for shelter operations to ensure compliance, quality, and safety standards. 2. Supervise, develop, and evaluate program staff; build a high-performing and collaborative team culture. 3. Oversee program budgets, billing, and Pay-for-Stay revenues; ensure responsible stewardship of resources. 4. Monitor data accuracy, reporting, and outcomes to meet funder and agency expectations. 5. Lead program planning and improvement initiatives aligned with division and agency goals. 6. Strengthen community partnerships and participate in coordinated response systems supporting guests’ housing stability. 7. Uphold trauma-informed, inclusive, and equitable practices across all program areas. 8. Represent Catholic Charities in external meetings and collaborative networks. 9. Perform other related duties as assigned. MINIMUM QUALIFICATIONS * Has the ability to work with diverse and/or low-income populations, including those who may be experiencing homelessness, unstable housing, and/or mental illness. * Commitment to trauma-informed care, harm reduction, and housing-first principles. * Equivalent experience or bachelor’s degree in human services, public administration, or a related field * Minimum of three (3) years of progressive program management and supervisory experience. * Demonstrated experience with budget oversight and data-driven program management. * Knowledge of issues related to homelessness, mental health, chemical dependency, and housing systems. * Proven ability to lead and inspire diverse teams in a fast-paced environment. * Excellent communication, collaboration, and problem-solving skills. * Valid driver’s license and proof of insurance required. JOB CLASSIFICATION: Full-Time; Regular; Salaried; Exempt Catholic Charities is an equal opportunity employer. Job Description Updated: 09/25/2024. Please note this job description is not designed to cover or contain a comprehensive listing of all functions that are required of the employee for this job.

Responsibilities

The Program Manager II provides leadership and operational oversight for the Higher Ground Minneapolis Shelter, ensuring services are delivered with dignity, safety, and a focus on housing outcomes. This position manages daily operations, staffing, and budgetary performance while fostering a compassionate and mission-driven team culture.