Program Manager

at  Safran

DESCRIPTION DU POSTE

Support development programs/projects using Safran LS Program Management tools, processes, and best practices. Responsible for customer liaison on all topics concerning the program requirements. Provide leadership, direction and strategic guidance along with effective reporting to ensure the successful execution of Technical, Quality, Cost, and Delivery objectives.

Create, manage and ensure adherence to the Program Master Schedule, driving all functions to schedule adherence.

• In conjunction with the North American PMO group, lead the Risk Management Process, identify and assess all program risks, and manage appropriate action plans to ensure minimum impact to the Company and to the Customer’s Master Schedule.
• Responsible for all functional NRC program budget submissions using Osmoz, monthly NRC cost and margin tracking against budgets, and budget control and reporting using Earned Value Management (EVM).
• Track scope evolution and identify any scope creep, in order to support NRC Cost Recovery initiatives with the Commercial group when identified.
• Define the Statement of Work, Work Breakdown Structure, Cost Breakdown Structure, Resource Breakdown Structure and validate Work Package Agreements.
• Customer focal for all matters concerning status reporting, program planning and work scope changes including documentation submittals (SDRLs) as defined by the Customer’s SOW.
• Maintain an excellent working relationship with the customer at all times and ensure timely responses to customer queries.
• Lead the Integrated Program Team to achieve program performance against planned objectives.
• Responsible for the management of all phases of the program including participation in the preparation of proposals, including evaluation of contractual terms and conditions.
• Keep abreast of all work performed on the program and ensure that all outputs required by the contract are complete within the defined schedule and to the required quality standard, report on any discrepancies.
• Manage the change control board, with an emphasis on minimizing impact to NRC and RC budgets, looking for cost reductions and identifying rationale that will allow changes to be chargeable to either the Customer or our Suppliers.
• Monitor costs and schedule to validate that program activities are within budget and on time and work with the other functions to ensure the program remains on target.
• Ensure that all chargeable activities are asserted to the customer.
• Responsible for program profitability and compliance to the business model.
• Prepare Program tollgate reviews as per the Program Lifecycle.
• Lead internal and Customer audit activities as required.
• Define terms of engagement for the Integrated Program Team (meetings, program reviews, dashboards, etc).
• Customer focal for after hours enquiries and support as required.

• Strong customer service skills with confidence to interact with senior customer representatives.
• Solid organizational skills, detail oriented, diligent, thorough, accurate and professional.
• Excellent influencing and relationship building skills with proficiency to drive actions to closure.
• Competent to work collaboratively with internal and external stakeholders.
• Excellent interpersonal, verbal/written communication and listening skills. Proven ability to relay information in a clear and concise manner