Program Manager

at  WESTPAC BANKING CORPORATION

JOB DESCRIPTION

Westpac Technology is striving to be the home of game-changing technologists, shaping the future of banking and you can be part of our family. Westpac Group has a complex Information Technology environment that needs to deliver to the rapidly changing needs of our customers and employees, the ever-evolving IT landscape and the Group’s regulatory and statutory requirements.

• Work in the Payments domain within Consumer Technology
• Permanent role based in Sydney
• Drive technology transformation of a critical business capability at the centre of everyday banking

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At Westpac we are committed to providing a supportive culture and creating diverse, inclusive, and accessible workplaces, branches, products and services for our customers, employees, and community. This role is open to experienced candidates seeking a discussion around workplace flexibility. We invite candidates of all ages, genders, sexual orientation, cultural backgrounds, people with disability, neurodiverse individuals, and Indigenous Australians to apply. If you have questions about the recruitment process, please email talentacquisition@westpac.com.au

• Project/Program Delivery: Lead delivery of technology change in the Payments domain, incl prioritisation of demand, scope/budget/timeline management, project governance and delivery (using Group frameworks, processes and tools)
• Portfolio Financial Management: leading andcollaborating across teams to develop cost estimates; manage and report program/project delivery against agreed budget, milestones and benefits, and ensuring suitable resource capacity is available to achieve agreed outcomes.
• Stakeholder Engagement:grow relationships with senior business and technology stakeholders, providing direction and influence in the formulation of requirements/scope, in line with strategic direction for business and technology. Ensure dependencies on other teams across the Group are identified and controlled as necessary to ensure delivery of end-to-end outcomes.
• Partnerships: Manage relationships with vendors and third-party service providers, ensuring effective delivery and adherence to SLAs
• Risk & issue management: identification, monitoring, reporting and escalation of risks and issues and/or problems in the program/project, including challenging and influencing to resolve
• Test & Release management: planning and execution of optimised test and release plans, including quality assurance and testing automation uplifts