Program Operational Excellence Manager, EF LatAm Operational Excellence

at  Servicios Comerciales Amazon Mexico S de RL de CV

• Bachelor’s degree
• 3+ years of program or project management experience
• Knowledge of Microsoft Excel (macros, pivots, lookups) at an advanced level
  Amazon strives to be Earth’s most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience, Amazon continues to grow and evolve as a world-class e-commerce platform. Amazon’s evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company’s DNA. Amazon’s vision is to offer the earth’s largest selection and lowest prices to our customers.
  The Program Operational Excellence Manager will lead a team in one of the Marketplace fulfillment programs expansion in Mexico. The job requires someone who has a larger picture of customer and seller experience in mind and a high willingness to take ownership. You will be responsible for ensuring a world class Seller experience in one of Amazon’s fastest growing business and highest impact initiatives. You will work with internal areas such as Operations, Transportation, Legal, Sales and Seller Support, and a variety of internal and external partners to ensure the smooth growth and long-term sustainability of the business.
  The right candidate will possess a strong bias for action to proactively pursue program objectives and analytical mindset for finding root cause and proposing solutions as well as good people management skills in order to be able to contribute to be the world’s best employer. You must be able to thrive and succeed in an entrepreneurial environment and not be hindered by ambiguity or competing priorities.

BASIC QUALIFICATIONS:

• Bachelor’s degree
• +3 years of Program or Project management
• Excel (Advanced)
• SQL (Intermediate)
• English (Fluent/Advanced)

PREFERRED QUALIFICATIONS:

• MBA degree
• Python or other programming skills
• People management
  Key job responsibilities

Please refer the Job description for details