Programme Manager - Patient Safety Collaborative Team

at  Health Innovation Kent Surrey Sussex KSS AHSN

PROGRAMME MANAGER - PATIENT SAFETY COLLABORATIVE TEAM

Role: Programme Manager
Salary: circa £54,000 – £57,000 per annum
Benefits: Include flexible working and 33 days annual leave per annum + UK Bank Holidays (please see our career site landing page for full details of employee benefits)
Hours: 1.0 WTE / Full-time, 37.5 hrs per week (part-time will be considered)
Contract: 12 months fixed-term contract basis or NHS secondment, only, at AfC Band 8a
Base: KSS AHSNs (trading as Health Innovation KSS) primary place of business is The Beehive, located in Gatwick/Crawley, West Sussex. We have further satellite / hot-desking arrangements at sites located in Guildford and Brighton.
Location: The role is predominately remote, although Health Innovation KSS work on a hybrid basis. The successful candidate is expected to be based in, or be able to attend meetings in the Kent, Surrey, Sussex geography.
Reports to: Associate Director – Patient Safety

PROGRAMME MANAGER – PERINATAL CULTURE & LEADERSHIP WORKSTREAM

In addition to the main Programme Manager Job Description, outlined here are specific tasks related to the focus of the role of Programme Manager Maternity & Neonatal Workstream within our ‘Patient Safety Improvement Programme’ workstreams. These are the initial specific responsibilities of the role (i.e., upon appointment) and are subject to change, according to programme delivery requirements.

JOB PURPOSE

• Working as part of the programme and project resource team within Health Innovation, taking a leadership role for a portfolio of programme areas.
• The specific area of responsibility for the role (at appointment and/or as appropriate for individual role holders) will be outlined at Appendix A. Please note that any specific area of responsibility is subject to change, according to future programme delivery requirements.
• Managing a programme which may include some Senior Programme/Innovation Manager or Associate Director involvement.
• Taking a lead responsibility for the organisation and delivery of collaborative learning events in conjunction with Clinical Leads.
• Supporting innovation focused colleagues in the delivery of tailored packages of support to industry.
• Supporting innovation focused colleagues in having a range of conversations with organisations to help deliver the spread and adoption of innovation into practice, developing the innovation eco-system and pipeline.
• Making a contribution to income and the income generation pipeline to generate income for Health Innovation KSS to ensure long-term sustainability by:
• contributing to bids or grant applications for funding to support services offered by Health Innovation KSS.
• working closely with innovation focused colleagues in the identification and securing of contracts of tailored packages, in support of industry
• delivering tailored packages of support to industry according to the agreed contract and reporting via ‘consultancy timesheet approach’
• working closely with the appropriate Senior Programme/Innovation Managers and Associate Directors to support and facilitate:
• the development of new service offerings for our stakeholders and ensuring that a clear customer focus is maintained
• the cultivation of existing customer demand through the marketing of existing service provision
• the cultivation of new customers through service development opportunities.

KEY DUTIES AND RESPONSIBILITIES

• To work closely with the relevant Associate Director(s), Senior Programme Manager(s) and where appropriate, Clinical Leads in the management and delivery of an assigned portfolio, which may include both local and national commissioned programmes of work.
• To create good working relationships with teams in organisations participating in those projects and programmes. Building expertise, trust and commitment to the goals of the projects and programmes.
• To create and exploit links between clinical teams, industry and academia wherever it supports delivery of project and programme goals.
• To horizon scan for examples of innovation within the project areas that can be spread and adopted.
• To make a contribution to income and the income generation pipeline through projects and programmes to generate income for Health Innovation KSS to ensure long-term sustainability.
• To support organisations to adopt NICE Technology Appraisals relevant to the project areas.
• To ensure that any risks relating to the delivery of programmes within an assigned portfolio (including risks to the programme delivering within budget) are managed wherever possible and/or proactively alerted to the appropriate Senior Programme Manager, Associate Director and/or Service Delivery Director.
• To lead and facilitate meetings with clinical practitioners within and across health, social care, independent and voluntary sector organisations within Kent Surrey and Sussex.
• To identify and make recommendations on developmental needs across teams.
• To identify examples of best practice and solutions that can be shared and networked.
• To participate in data quality assurance audits and peer reviews in provider organisations.
• To work closely with external partners to ensure the provision of appropriate and timely analysis to support the implementation of programmes.
• To support and facilitate providers in the development of metrics and impact measures.
• To prepare reports, briefings and presentations as required and present at meetings and conferences.
• To interpret relevant national policy with regard to service and productivity improvement and ensure appropriate implementation.
• To represent Health Innovation KSS at meetings with NHSI/NHSE and other national bodies as appropriate.
• To work closely with commissioners to support the implementation of Health Innovation KSS objectives.

GENERAL RESPONSIBILITIES

• To act as part of ’one team’.
• To promote the values of Health Innovation KSS.
• To ensure effective communications within and between project teams, be involved in and participate in meetings, team briefings, development days, corporate events etc.
• To engage with line manager in regular performance and development reviews against agreed objectives. To be responsible for actively identifying own development needs and committing to a personal development plan based on continuous learning.

ADDITIONAL DUTIES AND RESPONSIBILITIES:

• To deliver a programme of work specifically commissioned by NHS England and within the NHS Improvement Specification contract and Support Network implementation plan.
• Report progress to Patient Safety Lead on a regular basis.
• To support the relevant Clinical Leads with the management and delivery of projects within Patient Safety Improvement programmes across Kent Surrey and Sussex.
• To identify opportunities across all programmes of work within the Patient Safety Collaborative and across the wider Innovation Network Kent Surrey Sussex, where alignment of work ensures more efficient & effective progress.
• To work across other PSCs (primarily in SE region) and other workstream leads nationally ensuring a wide sharing of ideas and resources.
• To be the point of contact and lead for the Maternity & Neonatal Perinatal Culture and Leadership Programme.
• Be responsible for supporting the delivery of a national programme; planning and delivering specific QI and spread projects and must be comfortable using a range of improvement, scale up and project management techniques to deliver and monitor milestones and outcomes of work.
• Your work will include undertaking diagnostics, supporting small tests of change (for example with PDSA cycles) and supporting teams to use measurement for improvement.
• To deliver regular virtual and periodic face-to-face events supporting our programmes through their improvement cycles eg Breakthrough Series.
• To be responsible for contributing to the production of and input to monthly informal and quarterly formal assurance reports; working alongside the Associate Director Patient Safety / Patient Safety Lead, Programme Managers, and Programme Co-ordinator.
• To support our communication colleagues in a vibrant communication strategy in cascading case studies and areas of good practice throughout all media channels and input to Futures Platform.
• To participate in the regular nationally workstream lead calls, ensuring KSS is continually aware of national changes / amendments to the commission.
• To support, seek out and identify new innovations and technologies matched to locally articulated needs alongside the Innovation Network Kent Surrey Sussex team.
• To build strong relationships with clinicians across Kent, Surrey, and Sussex for spreading changes & improvements in practice, where appropriate.
• To support building improvement capacity and capability across Kent, Surrey, and Sussex.
• The post holder will have oversight of programme budgets and where appropriate, processing expenditure and liaising between the programme team and management teams.
• To work closely with the Innovation and Industry team and provide relevant advice to support other Health Innovation programmes.
• Supporting ICS Lead Directors with clinical engagement and needs articulation.
  To apply for this role, you must do so by following the application process (click on the apply button below). You will answer some eligibility questions as well as some which are related to your day-to-day job. After the job closes, our selection panel will review your application answers and CV. It is our aim to manage our recruitment processes in a fair, consistent and unbiased way. Please be assured that your application and CV will be entirely anonymised, until shortlisting has taken place.

It is expected that you will have experience in senior management roles and of working strategically with senior leadership teams to be considered to fulfill this role. You will also require experience in quality improvement and project management experience. You will have experience in delivering QI within an organisation and will perhaps be looking to expand your experience in working across a regional footprint.

• Location and skills preference:
• You will cover the whole of Kent, Surrey Sussex geography.
• You will support local clinical teams / systems to drive the spread and adoption of new commissioned improvement programmes across health & social care systems.
• A background in senior management roles and of working strategically with senior leadership teams is required to be considered to fulfill this role, due to the complexity of continuing the culture & leadership training programme already underway with the Senior Perinatal Leadership teams.
• A background of clinical experience or significant interaction with clinicians and health & social care systems is essential for this role, due to the specific focus on clinical improvement and clinical engagement