Programme Officer

at  Signature Recruitment Ltd

Are you a proactive and enthusiastic administrator seeking a role in higher education? Do you have excellent customer service skills with a strong sense of teamwork? We at Signature are currently recruiting for a Programme Officer for our client, a top London university! This is a full-time temporary role with the benefit of a hybrid working structure.
As Programme Officer you’ll play a crucial role in supporting the delivery of undergraduate and postgraduate programmes. Your responsibilities will include accurately maintaining student records, assisting with student assessment processes, and resolving students’ and academics’ queries. Additionally, you’ll assist with programme evaluation processes, and support other members of the team in times of high-volume activities.

PROGRAMME OFFICER KEY SKILLS:

• Strong attention to detail with great organisational and time management skills.
• A confident communicator with excellent interpersonal abilities.
• Adaptability and flexibility to tackle diverse challenges.
• Previous experience in higher education or programme coordination is desirable.
  If you are ready to take on a dynamic role within higher education and possess the necessary skills and experience, we encourage you to apply today!
  While we aim to respond to every applicant, the volume of applications may result in delayed communication. If you do not receive a response within a week, your application may not have been successful on this occasion, but we will keep your details for potential future opportunities.
  Please be aware that Signature Recruitment will never reach out to candidates through WhatsApp, nor will we request sensitive information like bank details, passport, or driving licence data during the application process. For a secure job search and reliable flexible work, we advise consulting Jobs Aware who ensure all workers and work-seekers in the UK have access to free help and advice, as well as provide an option to report a scam or exploitation.
  Required skills
  A confident and professional communicator
  Attention to detail
  Higher education experience an advantag

• Undertake administration processes for undergraduate and postgraduate programmes.
• Act as the first point of contact for the team, whether face-to-face, via phone or by email.
• Manage and address student and academic inquiries promptly, escalating complex queries where necessary.
• Support academic processes, including evaluations, assessments, and enrolment.
• Maintain accurate data using virtual learning environments and databases.
• Undertake ad-hoc administrative duties as required.